Taylor Bailey
Nashville
Summary
Dynamic and results-driven professional with extensive experience at Show Pony, excelling in customer service and teamwork. Proven ability to enhance operational efficiency and foster a positive work environment. Skilled in problem-solving and communication, consistently delivering exceptional guest experiences while maintaining high standards of organization and attention to detail.
Overview
13
13
years of professional experience
Work History
Bartender
Show Pony
07.2019 - Current
- Served high customer volumes during events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Supported events through attentive service, adapting quickly to varying needs of guests or clients.
Event Lead
Show Pony
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Bartender/Team Trainer
Islands Fine Burgers and Drinks
07.2014 - 07.2019
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, and customer service.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
Manager
Baskin Robbins Ice Cream
01.2012 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
No Degree - Nursing
Cal State San Marcos
San Marcos, CAHigh School Diploma -
Canyon High School
Anaheim, CA06-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Customer service
- Dependable and responsible
- Problem-solving
- Excellent communication
Timeline
Event Lead
Show Pony
01.2022 - Current
Bartender
Show Pony
07.2019 - Current
Bartender/Team Trainer
Islands Fine Burgers and Drinks
07.2014 - 07.2019
Manager
Baskin Robbins Ice Cream
01.2012 - 01.2014
No Degree - Nursing
Cal State San Marcos
High School Diploma -
Canyon High School
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