Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Chapman

Sevierville

Summary

Team leader skilled at taking on complex business challenges while maintaining a successful approach. Recognized as driven, dedicated, and a hard working leader with a history of communication, accountability, and pride. Having the willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Operations Supervisor

Converse Inc.
06.2013 - Current
  • Motivated and trained other leaders to maximize team productivity.
  • Developed and deepened relationships with numerous consumers and our team.
  • Coached, trained and motivated my peers to continuously improve knowledge and their abilities.
  • Established positive and effective communication among our team and organization of leadership, reducing miscommunications.
  • Delegate daily tasks to employees, streamlining daily progress and efficiency.
  • Trained other leaders outside of this store within our company to a high standard
  • Handled problematic customers to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Traveled to other Converse stores to assist in running their store.

Education

High School Diploma -

Sevier County High School
Sevierville, TN
05.2013

Skills

  • Recruiting and Hiring
  • Consumer based
  • Strong sense of leadership
  • Decision Making
  • Training Management
  • Communication
  • Accountability
  • Delegation
  • Organized
  • Multitasking and Prioritization

Timeline

Operations Supervisor

Converse Inc.
06.2013 - Current

High School Diploma -

Sevier County High School

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Taylor Chapman