Taylor Davis
Nashville
Summary
Detail-oriented professional with a strong background in customer relationship management and problem-solving. Proven ability to enhance operational procedures and foster team collaboration, ensuring exceptional service delivery and client satisfaction. Dedicated professional with extensive experience in customer service and salon management. Known for strong client engagement and effective appointment scheduling, ready to leverage expertise to enhance operational efficiency and elevate customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cosmetologist, Owner
Taylor D Hair
Nashville
03.2024 - Current
- Maintained cleanliness and organization of tools and workstations.
- Consulted with clients to determine desired hairstyles and treatments.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Advised clients on hair care products and maintenance tips.
- Developed strong client relationships and a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Attended training sessions to stay updated on current and emerging industry trends.
- Maintained accurate records of customer services provided.
- Managed appointments through scheduling software program.
- Promoted additional services or products available in the salon.
- Kept notes listing preferences and services provided to clients for quick reference.
- Responded to customer inquiries by phone, email, and in person.
- Operated cash registers to receive payments from patrons.
- Led startup and creation of operational procedures and workflow planning.
- Developed marketing strategies to promote salon services and increase visibility.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Household Manager
Davis Home
Nashville
05.2009 - 09.2025
- Managed daily household operations and ensured smooth functioning of tasks.
- Coordinated schedules for family activities and assignments effectively.
- Organized events and gatherings to create memorable family experiences smoothly.
- Liaised with service providers for repairs, landscaping, and other household needs.
- Arranged appointments with doctors, dentists, tutors or other service providers as needed.
- Provided transportation services for family members when needed.
- Handled communications between family members and external parties such as schools or employers.
- Created a system of organization for filing important documents related to household matters.
- Planned and cooked meals with consideration to multiple dietary restrictions.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
- Administered medication and medical treatments, following physician orders.
- Ensured that all safety protocols were followed in the home environment.
- Kept up-to-date inventory of all furniture, electronics, kitchenware, linens.
Cosmetologist
K Taylor Hair Extensions Salon
Nashville
10.2019 - 03.2024
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Provided personalized hair consultations to determine client preferences and needs.
- Developed a loyal client base through excellent customer service.
- Maintained a clean and organized workstation to ensure a safe environment for clients.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Maintained cleanliness of salon equipment and tools.
- Promoted additional services or products available in the salon.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Upsold various treatments or packages when appropriate.
- Performed scalp treatments to improve hair health and texture.
- Assisted senior stylists with complex color formulations.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
Education
Bachelor of Science - Education
Ashford University
San Diego, CA10-2012
Skills
- Client consultations
- Haircutting techniques
- Color formulation
- Product knowledge
- Salon software management
- Customer relationship management
- Appointment scheduling
- Event coordination
- Household management
- Meal preparation
- Team collaboration
- Problem solving
- Time management
- Financial management
- Childcare oversight
- Laundry management
- Cleaning and organization
- Meal planning
- Budget management
- Travel planning
- Activity planning
- Menu planning
- Housekeeping
- Safety management
- Appointment coordination
- Grocery shopping
- Behavior modeling
- Budget adherence
Languages
Spanish
Limited
Certification
Licensed Cosmetologist - State of Tennessee
References
References available upon request.
Timeline
Cosmetologist, Owner
Taylor D Hair
03.2024 - Current
Cosmetologist
K Taylor Hair Extensions Salon
10.2019 - 03.2024
Household Manager
Davis Home
05.2009 - 09.2025
Bachelor of Science - Education
Ashford University