Taylor Glover
Chattanooga
Summary
Versatile and reliable, with a proven track record at Events Catering Chattanooga and Olive Garden, I excel in high-pressure environments, demonstrating exceptional multitasking and memory retention. Recognized for enhancing customer satisfaction and mastering cocktail craftsmanship, I bring both technical and interpersonal skills to elevate service standards without compromising accuracy or team collaboration. Looking to transition into a different field, leveraging strong interpersonal and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Bartender
Events Catering Chattanooga
12.2022 - Current
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Olive Garden
05.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
Cashier
Walmart
11.2018 - 05.2021
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Franklin County High School
Winchester, TN05-2020
Industrial Maintenance Mechatronics Certification - Industrial Maintenance
Chattanooga State Community College
Chattanooga, TN07-2021
Skills
- Strong multitasking
- Highly reliable
- Memory retention
- Lockout and tagout procedures
- Equipment maintenance
- Mechanical troubleshooting
Timeline
Bartender
Events Catering Chattanooga
12.2022 - Current
Bartender
Olive Garden
05.2021 - Current
Cashier
Walmart
11.2018 - 05.2021
High School Diploma -
Franklin County High School
Industrial Maintenance Mechatronics Certification - Industrial Maintenance
Chattanooga State Community College
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