Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Taylor Jansen

Clarksville

Summary

Dynamic operations manager with a proven track record at Supplement Superstores, excelling in team leadership and operational efficiency. Expert in developing marketing strategies and enhancing customer satisfaction. Skilled in problem-solving and project management, fostering strong community relationships to drive brand growth and improve performance outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Smoothie Operations Manager

Supplement Superstores
07.2021 - 03.2025
  • Developed operational processes and safety protocols.
  • Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
  • Developed basic troubleshooting skills to address operational challenges effectively.
  • Developed and maintained relationships with external vendors and suppliers.
  • Cultivated strategic partnerships with key businesses in the community to expand market reach and drive collaboration.
  • Implemented organizational systems for improved workspace efficiency and productivity.
  • Assisted in daily operations management, ensuring efficient workflow and task completion.
  • Analyzed market trends and consumer insights to inform product positioning and messaging strategies.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Engaged with cross-functional teams to streamline communication and enhance collaboration.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Manager

Culver's Restaurant
07.2017 - 07.2021
  • Oversaw team performance, ensuring alignment with operational goals and adherence to company policies.
  • Conducted regular training sessions, enhancing staff capabilities and fostering a culture of continuous improvement.
  • Evaluated operational metrics to identify trends and implement corrective actions for performance enhancement.
  • Established standard operating procedures, ensuring consistency and accuracy in daily operations.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Marketing

Missouri State University
Springfield, MO

Radiology Technology

Jefferson College
Hillsboro, MO

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operational efficiency
  • Planning and implementation
  • Project management
  • Customer and community relationship management
  • Schedule management
  • Brand and Business Development
  • Quality assurance controls

Certification

  • National Academy of Sports Medicine - Certified Personal Trainer
  • National Academy of Sports Medicine - Certified Nutrition Coach
  • She Sells Sales Academy Certified Closer
  • Licensed Life Insurance Agent - MO, TN, KY

Languages

English
Spanish
Limited Working

Timeline

Smoothie Operations Manager

Supplement Superstores
07.2021 - 03.2025

Manager

Culver's Restaurant
07.2017 - 07.2021

Marketing

Missouri State University

Radiology Technology

Jefferson College

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Taylor Jansen