Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Johnson

Knoxville,TN

Summary

Seeking a position in a fast-paced environment where there is opportunity for personal and professional growth.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Bohemian Bull
02.2024 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Hooters
07.2023 - 10.2023
  • Greeted guests and sat them in a timely manner.
  • Suggested our happy hour items as well as specials for the day.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Checked guests' identification before serving alcoholic beverages.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Bussed and reset tables to keep dining room and work areas clean.

Host / Runner / Busser

54th Street Grill & Bar
05.2022 - 01.2023
  • Answered phones, managed reservations, and was responsible for seating guests according to server availability.
  • Greeted each guest and facilitated the guest experience by welcoming them in a friendly and professional manner.
  • Escorted guests to their table.
  • Communicated guest concerns to the manager, as appropriate.
  • Managed competing demands with patience.
  • Ensured the guests are acknowledged when leaving the establishment.
  • Accepted and organized reservations, and prioritized reservations to accommodate guests as well as managed the wait list while communicating with team members on table readiness and server section availability.
  • Helped fellow team members when appropriate.
  • Cleaned tables - removing plates, utensils, drinkware from tables and sanitizing all surfaces.
  • Reset tables in a timely manner for the next guest.
  • Expedite / run food to the correct tables.
  • Cleaned up spills immediately.
  • Inspected restrooms to make sure they are clean at all times.

Education

Birdville High School
North Richland Hills, TX

Skills

  • Cash Handling
  • Multi-tasking
  • Patient
  • Organized
  • Teamwork
  • Sales
  • Hard Working

Certification

  • Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
  • TABC

Timeline

Server

Bohemian Bull
02.2024 - 07.2024

Server

Hooters
07.2023 - 10.2023

Host / Runner / Busser

54th Street Grill & Bar
05.2022 - 01.2023

Birdville High School

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Taylor Johnson