Taylor West
Memphis
Summary
Dynamic Life Enrichment Director at The Summit of Germantown, skilled in program development and event facilitation. Proven track record in enhancing resident engagement through innovative therapeutic strategies and community partnerships. Adept at volunteer management, fostering collaboration, and ensuring high-quality care in luxury senior living environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Enrichment Director of Assisted Living and Memory Care
The Summit of Germantown
Memphis
03.2024 - Current
- I am currently the Life Enrichment Director for Assisted Living and Memory Care at a luxury senior living community.
- Delivered comprehensive life enrichment services within a luxury senior living community, focusing on resident satisfaction and quality of life.
- Planned and facilitated daily cognitive, physical, social, and emotional activities/events to enhance resident engagement and well-being.
- Established partnerships with local Memphis organizations, including The Memphis Botanic Gardens, local musicians, and restaurants, to enrich community experiences for residents.
- I regularly interact with both residents and their family members as well as my fellow directors.
Activity Therapy Manager
Crestwyn Behavioral Health
Memphis
09.2023 - 03.2024
- Led team of recreational therapists at inpatient behavioral health facility to enhance patient engagement in therapy.
- Planned, implemented, and facilitated recreational therapy groups for patients ages 18+, fostering therapeutic growth and social interaction.
- I also took part in a daily interdepartmental treatment team to discuss best plans and discharge dates for patients.
- Collaborated with multidisciplinary team to develop effective treatment plans and coordinate timely discharge for patients.
Patient Advocate
Radiation Business Solutions
Memphis
04.2022 - 09.2023
- Served as a Patient Advocate for multiple Radiation Oncology offices.
- Communicated with patients, oncologists, and insurance companies to provide timely updates and support.
- Identified and implemented solutions to challenges faced by cancer patients and their families.
- Resolved insurance claim issues for patients and processed payments from patients and insurance companies.
Recreation Therapy Supervisor
Youth Villages
Memphis
10.2021 - 04.2022
- Supervised team of recreation therapists, assistants, and drumming instructors, enhancing therapeutic support for young men ages 9-17.
- Ensured implementation of assessments, treatment plans, and recreational therapy groups, contributing to holistic care for youth.
- Oversaw two teams, ensuring proper documentation and execution of goals and objectives, supporting effective program delivery.
- I planned and facilitated events with volunteers from the community, taught yoga to the youth twice a week and supervised the youth in community settings.
Education
Degree in Recreation and Sport Management - Therapeutic Recreation
The University of Tennessee at Knoxville
Knoxville05-2015
Skills
- Wellness programming
- Activity planning
- Activity coordination
- Program development
- Volunteer management
- Digital communication tools
- Microsoft software
Certification
- Certified Therapeutic Recreation Specialist, 68191
- 200 Hour Registered Yoga Instructor
- Ageless Grace Certified
References
- Diana Melendy, National Healthcare, Knoxville, TN, 865-599-6275
- Johnny Granderson, Memphis Mental Health Institute, Memphis, TN, 901-335-1734
- Cassie Baucom, Radiation Billing Solutions, Nashville, TN, 478-342-4260
Timeline
Life Enrichment Director of Assisted Living and Memory Care
The Summit of Germantown
03.2024 - Current
Activity Therapy Manager
Crestwyn Behavioral Health
09.2023 - 03.2024
Patient Advocate
Radiation Business Solutions
04.2022 - 09.2023
Recreation Therapy Supervisor
Youth Villages
10.2021 - 04.2022
Degree in Recreation and Sport Management - Therapeutic Recreation
The University of Tennessee at Knoxville