Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayonna Johns

La Vergne

Summary

Dynamic and compassionate professional with a proven track record in patient care and customer service. Excelled in vital signs monitoring at Murci-homes and enhanced customer satisfaction at Journeys Shoes. Skilled in time management and empathy, consistently delivering results beyond employer expectations.

Overview

8
8
years of professional experience

Work History

CNA

Murci-homes
02.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Customer Service Representative

Journeys Shoes
01.2021 - 05.2023

When working in journeys corporate office I took inbound and outbound calls as a customer service representative. When customers called in I would process refunds , find lost packages , and help make payments through the phone for an online order.

Customer Service Representative

Walmart
04.2017 - 06.2018

When working at Walmart I worked at the customer service desk at the front of the store. I took customers returns and processed refunds to customers

Education

High School Diploma -

James Madison High
Nashville, TN
05.2020

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Great customer service

Timeline

CNA

Murci-homes
02.2023 - Current

Customer Service Representative

Journeys Shoes
01.2021 - 05.2023

Customer Service Representative

Walmart
04.2017 - 06.2018

High School Diploma -

James Madison High
Tayonna Johns