Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Teagan Walker

McMinnville

Summary

Versatile and dynamic, with a proven track record at Starbucks for elevating barista skills and customer loyalty through effective training and strong communication. Excelled in diverse roles, from dog daycare attendant to Instacart shopper, showcasing leadership, adaptability, and a keen eye for detail. Achieved significant improvements in operational efficiency and customer satisfaction, leveraging both hard skills in health and safety compliance and soft skills in fostering positive environments.

Overview

8
8
years of professional experience

Work History

Barista Trainer

Starbucks
10.2020 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Maintained regular and consistent attendance and punctuality.

Dog Daycare Attendant

Camp Bow Wow
03.2020 - 09.2020
  • Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
  • Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
  • Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
  • Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
  • Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
  • Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
  • Communicated professionally with pet owners via phone, email, and text.
  • Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
  • Identified opportunities for improvement in daycare operations based on client feedback, resulting in increased customer satisfaction rates.
  • Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
  • Fulfilled dietary needs by preparing and administering meals according to specific dietary requirements and schedules.
  • Streamlined check-in and check-out process, making it more efficient for both staff and pet owners.
  • Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
  • Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.

Instacart Shopper

Instacart
09.2019 - 02.2020
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
  • Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
  • Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
  • Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
  • Consulted with customers on food selections and custom order requests.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Developed strong working relationships with store employees, facilitating efficient navigation and item location.
  • Tracked substitutions and informed customers of changes.
  • Adhered to strict quality standards, carefully selecting fresh produce and checking expiration dates on perishable items.
  • Fostered strong connections with repeat customers by remembering preferences, offering personalized recommendations, and exceeding expectations for service.
  • Improved overall efficiency by staying up-to-date on store layouts and inventory changes through regular visits.
  • Maintained high levels of accuracy in fulfilling orders, ensuring a positive customer experience.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Safely and securely loaded items to prevent damage during transport.

Dance Instructor

A Step Above Dance Studio
07.2019 - 08.2019
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
  • Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
  • Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
  • Regularly evaluated student progress through assessments, adjusting teaching methods accordingly for optimal results.
  • Adhered to studio guidelines and legal requirements.
  • Maintained open communication channels with parents, providing regular updates on their child''s progress and addressing any concerns promptly.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
  • Monitored student behavior to identify potential issues and address problems appropriately.
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.
  • Conducted classes and workshops for students on special topics of interest.
  • Met needs of different students by adapting teaching materials and methods.

Florist/Produce Clerk

Stater Bros
06.2017 - 06.2019
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Provided customers with care directions for flower arrangements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
  • Nurtured flowers to maintain quality and promote longevity.
  • Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Boosted team productivity with clear communication, delegation of tasks, and time management skills.
  • Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
  • Built strong relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
  • Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request.
  • Optimized supply chain logistics to minimize flower spoilage, maximizing product quality.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store image.

Education

No Degree - Early Childhood Care Education/General Education

Arizona State University
Tempe, AZ

High School Diploma -

Great Oak High School
Temecula, CA
05-2018

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Barista mentoring
  • Task Management
  • Strong Verbal Skills
  • Efficient Under Pressure
  • Friendly and outgoing
  • Excellent memory
  • Active listener
  • Attention to detail
  • Adaptive and creative
  • Operational Start and End Tasks

Accomplishments

  • Promoted from bagger to florist
  • Partner Of The Quarter
  • Barista Trainer

Timeline

Barista Trainer

Starbucks
10.2020 - Current

Dog Daycare Attendant

Camp Bow Wow
03.2020 - 09.2020

Instacart Shopper

Instacart
09.2019 - 02.2020

Dance Instructor

A Step Above Dance Studio
07.2019 - 08.2019

Florist/Produce Clerk

Stater Bros
06.2017 - 06.2019

No Degree - Early Childhood Care Education/General Education

Arizona State University

High School Diploma -

Great Oak High School

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Teagan Walker