Teal Mau

• Maximized asset utilization to ensure full truckloads are being shipped
• Identified backhauls and round trip opportunities specific to the In House Carrier store delivery
• Managed transportation cost to minimize transportation spending while providing on time performance
• Executed the daily plan by carrying out carrier assignment, tender, track and trace activities in support of on time delivery of shipments
• Updated and entered operational data within the Transportation Management System
• Managed through and provided options for operational failures of carriers, divisions, coordinators

Contact: Colleen Yeo- Manager – (815) 272-1855

• Led a regional team of 15 logistic coordinators; coaching, managing and training where warranted
• Regional market specialist responsible for strategic carrier relationships and their volume/price contracts
• Expert in volume forecasting and equipment allocation ensuring coverage for all customers during difficult market conditions
• Conducted weekly, monthly and quarterly business reviews with internal and external stakeholders
• Maintained a growing book of strong carrier relationships to negotiate yearly rates/RFP’s
• Analyzed team and carrier KPI’s to identify areas of opportunity and implement well rounded solutions
• Set objectives for direct reports and provided ongoing performance reviews
• Savvy problem solver and issue mitigator capable of lessening OSD, claims and financial burden to all parties involved
• AR/AP/Accounting champion responsible for monthly, quarterly and yearly financial KPI’s

Contact: Katie Bevier ; Director of Operations – (630) 577-1760

• Managed a book of carrier relationships to ensure coverage of customer freight
• Secured inbound and outbound equipment and carrier capacity to maximize profit
• Tracked loads to ensure customer specific KPI’s were met or exceeded (OTP, OTD, etc.)
• Adapted quickly under strained market conditions to ensure coverage and maximize the number of loads executed
• Communicated well and effectively built relationships, worked with carrier to implement new processes
• Oversaw freight spend to ensure all carriers were paid accurately and promptly

• Managed high impact, strategic drop pools to provide the most cost effective option to our customers
• Monitored weekly carrier metrics and arranged bi-monthly meetings to discuss carrier scorecards
• Implemented corrective action for all under-performing carriers to ensure continuous improvement
• Provided creative solutions to complex problems, mitigating current and future risks
• Provided a positive financial impact through intelligent routing and carrier rate negotiating
• Secured carrier and equipment capacity to ensure coverage of all customer freight
• Completed all back-end customer invoicing to ensure prompt and accurate billing

• Exceeded setting ~100 delivery appointments daily
• Consistently asked for elevated responsibilities resulting in setting appointments on multiple operations teams
• Coordinated with outbound representatives for reload and backhaul opportunities
• Consistently requested additional responsibilities outside of my job duties to continuously challenge myself and gain industry knowledge
• Built a positive rapport with receivers, shippers and carriers