Summary
Overview
Work History
Education
Skills
Timeline
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TEGAN ALLEN

Knoxville,TN

Summary

Experienced healthcare professional specializing in labor and delivery, known for delivering exceptional patient care and support during childbirth. Looking to utilize expertise in healthcare, as well as previous office and customer service experience, to bring added value to a new organization.

Overview

10
10
years of professional experience

Work History

Registered Nurse, Labor and Delivery

Covenant Health
06.2021 - Current
  • Assisted in developing individualized care plans based on patient needs and preferences
  • Educated expectant mothers on labor processes, pain management options, and newborn care.
  • Streamlined communication between healthcare providers, fostering a supportive atmosphere for patients and families.
  • Mentored new nursing staff members, sharing best practices and offering guidance to ensure a high level of patient care.
  • Recipient of the 2025 Clinical Excellence Award based on nominations from peers.

Customer Service Manager

State Farm- Agent Laura Ash
01.2016 - 12.2019
  • Assessed customers’ needs and provided the insurance products to best meet those needs
  • Served as an advocate for customers as they navigated complex auto and property insurance claims
  • Trained all new hires and developed current employees to excel in their roles
  • Ensured the office maintained five star reviews on Google and Facebook by consistently providing excellent service in a professional manner

Catering Manager and Community Coordinator

Babalu Tapas and Tacos
11.2015 - 11.2016
  • Planned and executed large scale community events where high quality food was safely served to up to 400 people
  • Evaluated the success of marketing campaigns and implemented new marketing plans when necessary
  • Established and maintained positive relationships with customers, coworkers, local vendors, and non-profit community organizations using strong interpersonal communication skills

Education

Associate Degree in Nursing - Nursing

Lincoln Memorial University, Caylor School of Nursing
Harrogate, TN
05.2021

Bachelor of Business Administration - Business Administration

Bryan College
Dayton, TN
12.2019

Skills

    Compassionate and caring

    Strong clinical judgement

    Excellent written and verbal communication

    Experience collaborating with a multi-disciplinary team

    Effective time management

    Highly adaptable

    Independent problem-solving

Timeline

Registered Nurse, Labor and Delivery

Covenant Health
06.2021 - Current

Customer Service Manager

State Farm- Agent Laura Ash
01.2016 - 12.2019

Catering Manager and Community Coordinator

Babalu Tapas and Tacos
11.2015 - 11.2016

Associate Degree in Nursing - Nursing

Lincoln Memorial University, Caylor School of Nursing

Bachelor of Business Administration - Business Administration

Bryan College

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TEGAN ALLEN