TELSA MARKS
MEMPHIS
Summary
Dynamic Assistant Manager and Lead Dental Assistant with a proven track record at City Gear Outlet and Smiles Are Us. Excelled in team leadership and customer service, enhancing store operations and patient care. Skilled in sterilization and X-Ray procedures, significantly improving efficiency and safety. Achieved notable inventory management, reducing waste while ensuring essential supplies.
Overview
10
10
years of professional experience
Work History
Assistant Manager
City Gear Outlet
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Dental Assistant
Memphis Health Center
12.2023 - 02.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Helping low income patients that do not have insurance with Filling, Extraction, Cleaning
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Lead Dental Assistant
Smiles Are Us
05.2015 - 11.2023
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Setting up for Exam, Cleaning Coronal Polish, Surgical Extraction, Root Canal,X-Ray, Sealants, ect.
Education
Associate of Applied Science - Registered Dental Assistant
Concorde Career College
Memphis, TN05-2015
High School Diploma -
Wooddale High School
Memphis, TN05-2009
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Coronal Polish
- Sealant
- Prep for core packing removing temp crowns
- Checking bite, Denture,
- X-Ray, Bite Wing, etc
- charting, manual and digital
- Sterilization package
- Treatment room setup
Timeline
Dental Assistant
Memphis Health Center
12.2023 - 02.2025
Assistant Manager
City Gear Outlet
06.2021 - Current
Lead Dental Assistant
Smiles Are Us
05.2015 - 11.2023
Associate of Applied Science - Registered Dental Assistant
Concorde Career College
High School Diploma -
Wooddale High School
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