TEMPE CHILDS
Nashville
Summary
Professional in quality assurance committed to ensuring software integrity and reliability. Extensive experience in designing and executing comprehensive test plans to identify defects early in development cycle. Focused on collaborative teamwork and adaptable to changing project requirements, consistently leveraging expertise in automated testing and meticulous documentation.
Overview
19
19
years of professional experience
Work History
QA Engineer- Temporary
Genesco
02.2023 - 02.2025
- Developed test plans for improving software quality and reliability.
- Monitor and analyze recurring technical issues to identify opportunities for system improvements and preventative measures
- Enhanced testing efficiency with automated testing scripts.
- Experience with Linux, Jira, MySQL, Oracle, QTest, Zephyr, Squish and GitHub
- Improved software performance by collaborating with developers to resolve issues.
- Identified software bugs by executing test cases and documenting results.
- Enhanced software quality by executing comprehensive testing strategies.
Remote Scorer - Temporary
Pearson
04.2024 - 05.2024
- Evaluated and score student responses to educational assessments, adhering to scoring guidelines and rubrics
- Provided constructive feedback and comments to help students
- Maintained high-quality standards in scoring, ensuring consistency and accuracy in the evaluation process
- Participated in regular training and calibration sessions to enhance scoring skills
- Collaborated effectively with team members and team leaders to address questions, concerns, and challenges
- Communicated any technical issues or inconsistencies to ensure prompt resolution
Tutor/Teacher
Metro Nashville Public Schools
08.2014 - 05.2022
- Managed student reading strengths and weaknesses and matched these skills with appropriate techniques and materials
- Designed interventions and wrote lesson plans detailing methods and materials
- Worked closely with other classroom teachers and district personnel to coordinate reading instruction designed to meet the individual needs of students
- Provided homework assistance using specific curriculum and materials.
- As a member of the leadership team, I helped design, develop, and implement programs to help enhance the student experience
- Supported students with helpful study habits and exam strategies.
Administrative Executive Assistant
Centerstone Research Institute
01.2013 - 06.2014
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Coordinated large-scale corporate events, providing a professional environment for networking and collaboration.
- Monitored office supply inventory levels and placed orders as needed, avoiding stock shortages that could disrupt workflow continuity.
- Improved internal communication by establishing weekly team meetings and distributing meeting minutes.
- Created detailed agendas for executive meetings, allowing participants to prepare in advance for productive discussions.
- Collaborated with HR to onboard new hires, facilitating smooth transitions into the company culture.
Human Resources Representative -Temporary
Health Spring Metro Center
07.2012 - 12.2013
- Managed administrative matters (e.g., auditing records for compliance with applicable federal and state laws, project management, orientation, special projects) when presented
- Managed scheduling, processing invoices, reviewed background checks, maintained vendor invoices, delivered daily requests and/or information to various HR areas reporting on employment transactions
- Provided basic customer support information to employees for compliance related resources interpreting FMLA, benefits, compensation, policies, and procedures and submitted electronic personnel transactions, general troubleshooting for HR systems and other inquiries
- Managed employee records to maintain accurate data for reporting.
- Conducted exit interviews to gain insights into employee satisfaction.
- Streamlined HR processes, reducing administrative workload.
Administrative Assistant
The Art Institute of Atlanta-Decatur Campus
07.2011 - 05.2012
- Planned and coordinated events (Open House, Orientation, etc.)
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Provided technical assistance to educational personnel in implementing policies and procedures at the local level
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed all requests for student information from schools and county agencies and collaborated with administrative team to prepare any information needed to respond to such requests
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Veterinary Technician Assistant
Snapfinger Creek Animal Hospital
02.2006 - 02.2011
- Monitored hospitalized or surgical pets as allowed in the state practice acts
- Prepared exam rooms, assisted with prescription refilled and handled client billing/collections
- Improved client satisfaction by promptly addressing inquiries and resolving issues.
- Generated and complied a monthly/daily financial business report
- Enhanced client retention with personalized follow-up communications and services.
- Coordinated client appointments to ensure seamless scheduling and optimized time management.
- Managed communication between clients and service teams to facilitate service delivery.
Education
Bachelor of Science - Health Care Management
Clayton State University
Morrow, GA2010
Skills
- Test automation
- Software testing
- Functional testing
- Test case development
- Regression testing
- Time management
- Organization skills
- Data entry
- Customer and client relations
- Office administration
Timeline
Remote Scorer - Temporary
Pearson
04.2024 - 05.2024
QA Engineer- Temporary
Genesco
02.2023 - 02.2025
Tutor/Teacher
Metro Nashville Public Schools
08.2014 - 05.2022
Administrative Executive Assistant
Centerstone Research Institute
01.2013 - 06.2014
Human Resources Representative -Temporary
Health Spring Metro Center
07.2012 - 12.2013
Administrative Assistant
The Art Institute of Atlanta-Decatur Campus
07.2011 - 05.2012
Veterinary Technician Assistant
Snapfinger Creek Animal Hospital
02.2006 - 02.2011
Bachelor of Science - Health Care Management
Clayton State University
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