Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Tena Black

Antioch

Summary

Dynamic professional with extensive experience in bartending, office, and retail management. Skilled in staff training and operational oversight, consistently delivering high customer satisfaction. I am a motivated, hard worker who learns quickly and strives for perfection in every task assigned to me. I would be a very strong asset to your company. Every position I have worked in, I have excelled and stayed for the long term.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bartender Supervisor

Logans Roadhouse Grill
Nashville
10.2022 - 08.2025
  • Supervised bartending team to ensure efficient drink preparation and service.
  • Managed inventory of spirits, mixers, and supplies for optimal stock levels.
  • Trained new staff on drink recipes, customer service, and safety protocols.
  • Coordinated with kitchen staff to streamline service during peak hours.
  • Maintained cleanliness and organization of bar area for compliance and safety.
  • Implemented training sessions to improve team skills and knowledge in mixology.
  • Monitored daily sales transactions to ensure accuracy.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
  • Developed schedules for bartenders, servers and other staff members.
  • Poured wine, beer, and cocktails for patrons.

Assistant Store Manager

Ulta Beauty Inc.
Nashville
02.2018 - 10.2022
  • Supervised team members and provided training on product knowledge and sales techniques.
  • Coordinated promotional events and marketing initiatives to drive customer engagement.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.

Chief Marketing Officer

Mintel Marketing
Chicago
07.2012 - 12.2017
  • Developed comprehensive marketing strategies to enhance brand visibility and engagement.
  • Oversaw digital marketing initiatives including SEO, PPC, and social media management.
  • Collaborated with sales teams to align marketing efforts with business objectives and growth targets.
  • Analyzed customer feedback and market trends to inform product development decisions.
  • Managed external vendors such as media agencies, creative designers, printers. for successful execution of marketing initiatives.
  • Determined brand budgets and allocated resources to prioritize spending across programs and drive spending efficiency.
  • Managed relationships with external vendors and agencies to ensure timely delivery of marketing services.

Education

Bachelor of Science - Accounting And Finance

University of Tennessee
Knoxville, TN
05-2005

High School Diploma -

Mount Juliet High School
Mount Juliet, TN
05-1999

Skills

  • Drink preparation
  • Inventory management
  • Staff training
  • Health compliance
  • Sales monitoring
  • Customer relationship management
  • Event coordination
  • Cash handling
  • Effective communication

Affiliations

  • Avid Skydiver
  • Daily runner
  • Mother to two grown boys
  • Very outgoing and personable

Accomplishments

  • Top seller at Logans for 8 months straight
  • Employee of the month 3 times
  • Promoted within 3 months at Ulta Beauty
  • Employee of the year 2019 at Ulta Beauty

Certification

  • Tennessee Alcohol Beverage Commission license
  • Bachelors Degree in Business Administration

Timeline

Bartender Supervisor

Logans Roadhouse Grill
10.2022 - 08.2025

Assistant Store Manager

Ulta Beauty Inc.
02.2018 - 10.2022

Chief Marketing Officer

Mintel Marketing
07.2012 - 12.2017

Bachelor of Science - Accounting And Finance

University of Tennessee

High School Diploma -

Mount Juliet High School

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Tena Black