TENISHA BRANDON
Collierville
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Operations Associate
David Yurman
09.2023 - 01.2024
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
Finance Manager
Enterprise Holdings
03.2023 - 07.2023
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Senior Sales Consultant
Enterprise Holdings
08.2021 - 03.2023
- Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Evaluated clients' needs and created plan of action to provide solutions.
- Generated new business through effective prospecting, telemarketing, territory planning and relationship building.
Project Manager
Advanced Roofing
07.2020 - 08.2021
- Mentored and trained junior sales consultants in product knowledge, sales techniques, and customer service skills
- Developed and implemented successful sales strategies to increase customer base
- Managed end-to-end sales cycle from prospecting till closure stage.
- Generated leads through cold calling prospective clients and attending industry events.
Bartender
Houston's Restaurants
05.2016 - 07.2020
- Worked closely with sales team members to facilitate successful completion of deals involving financing or leasing options
- Trained staff members on various aspects of automotive finance policies and procedures
- Monitored creditworthiness of potential customers by reviewing their credit reports, employment history, income level and debt-to-income ratio
- Ensured that all paperwork was completed accurately prior to submitting applications for financing approval
- Assisted customers in selecting payment plans based on their individual needs.
Education
Bachelor Of Professional Studies - Fashion Merchandising, Marketing Management
University of Memphis
Skills
- Microsoft Excel
- Accounting Techniques
- Verbal and Written Communication
- Financial Statements
Timeline
Operations Associate
David Yurman
09.2023 - 01.2024
Finance Manager
Enterprise Holdings
03.2023 - 07.2023
Senior Sales Consultant
Enterprise Holdings
08.2021 - 03.2023
Project Manager
Advanced Roofing
07.2020 - 08.2021
Bartender
Houston's Restaurants
05.2016 - 07.2020
Bachelor Of Professional Studies - Fashion Merchandising, Marketing Management
University of Memphis
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