Teresa Craig
Knoxville
Summary
Proven team player with a strong background in customer service and workplace cleanliness, demonstrated during my tenure at McDonald's. Skilled in multitasking and maintaining high standards of cleanliness, I excel in fast-paced environments, contributing to a 20% efficiency improvement in team operations. My adaptability and attention to detail ensure superior service and operational excellence.
Overview
5
5
years of professional experience
Work History
Team Member
McDonald's
08.2024 - 02.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Team Member
Rainbow Shops
10.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Host
Central Bbq
01.2023 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Picking Packer
Herbalife Warehouse
03.2021 - 11.2022
- Reduced packing errors by consistently double-checking orders and ensuring correct items were included.
- Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
- Maintained a clean and safe work environment, adhering to safety protocols and reducing workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
Janitor
ABM Janitorial Services
02.2020 - 02.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
Education
High School Diploma -
East High School
Memphis, TN05-2008
Skills
- Customer service
- Multitasking proficiency
- Order picking
- Cleaning expertise
- Positive attitude
- Effective time management
- Picking and processing
- Restroom care
- Teamwork and collaboration
- Customer service-focused
- Adaptable to change
- Mopping techniques
- Clear communication
- Warehouse safety
- Attention to detail
- Detail-oriented
Languages
English
Timeline
Team Member
McDonald's
08.2024 - 02.2025
Team Member
Rainbow Shops
10.2023 - 07.2024
Host
Central Bbq
01.2023 - 07.2023
Picking Packer
Herbalife Warehouse
03.2021 - 11.2022
Janitor
ABM Janitorial Services
02.2020 - 02.2021
High School Diploma -
East High School
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