Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Teresa Norwood

Memphis

Summary

Hardworking, enthusiastic, dedicated, and skillful College Student working towards a B.S in Biology with a minor in Chemistry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Global Freight Movement Admin II/Global Government Service Support Analyst

FedEx
01.2018 - Current
  • Provide daily measurement of the Hub inbound/outbound freight to move freight to their destinations as it implies to the mission: 'Support timely movement and recovery of International products through US Gateways'
  • Communicate with multiple departments in locating, researching, and movement of freight
  • Publish load plans for departing flights and daily reporting of international backlogs
  • Make informed decisions on movement of freight based on service and commit date
  • Agent for SenseAware…monitored shipment’s 'end to end integrity', location, and security in real time
  • Programmed a shipment’s journey (origin-destination), ship SenseAware devices as needed, as well as monitored and receive alerts and notifications of shipments
  • Work closely with various State Departments, FedEx Security, and AirTravel to move about State Department couriers and docs 'to and from' both domestic and international locations.

Ramp Agent/Auditor

FedEx
05.1997 - 12.2017
  • Audited aircrafts within the guidelines of FAA and FedEx
  • Provided feedback and training as necessary according to FAA and FedEx guidelines and policies and procedures
  • Worked with internal auditors in performing audits, training, and corrective actions
  • Ensured all security procedures for departing flights are being performed, monitored, and completed
  • Ensured proper load and launch using Weight and Balance for aircrafts and TRIPS for trucks, in a safe and efficient manner in accordance with FAA and FedEx
  • Coordinated with multiple departments to aide in the proper load and launch of aircrafts and trucks...GOCC (aircraft dispatch), TOCC (truck dispatch), maintenance(aircraft/operational), safety, and Internal Auditors
  • Lead, trained, and directed ramp personnel as necessary to support operation
  • Trained on ground support equipment for proper load and launch of aircrafts and truck
  • Dangerous Goods Specialist-ensured dangerous goods are properly loaded, secured on aircrafts/trucks in accordance with FAA, OSHA, and FedEx Policies and Procedures
  • Received multiple Bravo Zulus for Outstanding Performances

Handler/Checker Sorter

FedEx
11.1995 - 05.1997
  • Operated mechanized ramp equipment
  • Transported freight to aircrafts/trucks and sort operations
  • Sorted and checked freight into specified devices for aircrafts/trucks

Education

Nursing -

Baptist College of Health and Sciences
Memphis, TN

Biology/Chemistry -

Lemoyne-Owen College
Memphis, TN
04.2024

Nursing -

Southwest Tennessee Community College
Memphis, TN
01.2008

Criminal Justice -

University of Memphis
Memphis, TN
01.2002

Mechanical Engineering Technology -

State Technical Institute
Memphis, TN
12.1997

Skills

  • Logistics support

  • Teamwork and Collaboration

  • Problem-Solving

  • Attention to Detail

  • Microsoft Windows and Office

  • Interpersonal Skills

  • Quality Driven Management(QDM) Principles

Accomplishments

    Meharry Medical College Wellness Project(Ambassador) 2023-present


    American Heart Association(AHA) HBCU Scholars Alumni 2023-present

Timeline

Global Freight Movement Admin II/Global Government Service Support Analyst

FedEx
01.2018 - Current

Ramp Agent/Auditor

FedEx
05.1997 - 12.2017

Handler/Checker Sorter

FedEx
11.1995 - 05.1997

Nursing -

Baptist College of Health and Sciences

Biology/Chemistry -

Lemoyne-Owen College

Nursing -

Southwest Tennessee Community College

Criminal Justice -

University of Memphis

Mechanical Engineering Technology -

State Technical Institute

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Teresa Norwood