Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Terri Kratovil

Dyersburg

Summary

Compassionate and dedicated individual with experience in customer service, cleaning, and home health caregiving, seeking a role where I can utilize my empathy, willingness to learn, and practical skills to make a positive impact.

Healthcare professional ready to bring high level of care and support to clients. Track record of enhancing clients' quality of life through personalized care plans and empathetic interactions. Team-oriented and reliable, with focus on achieving best outcomes for clients. Proficient in patient hygiene, mobility assistance, and health monitoring.

Diligent [Desired Position] with proven ability to provide compassionate care in home settings. Successfully assisted clients with daily living activities and ensured their comfort and safety. Demonstrated effective communication and problem-solving skills in various caregiving scenarios.

Overview

34
34
years of professional experience

Work History

Home Health Caregiver

  • Provided compassionate care for 5 years, assisting with daily activities such as cooking, cleaning, bathing, and medication management.
  • Developed strong empathy and patience while ensuring comfort and dignity throughout her illness.

Cashier and Cleaning

  • Operated cash register and assisted customers with purchases, demonstrating strong customer service skills and attention to detail.
  • Maintained cleanliness and organization of the store, contributing to a welcoming environment for customers and staff.

Communicator

InfoCision
09.2025 - Current
  • Strengthened team productivity with effective project management and clear communication guidelines.
  • Improved communication strategies by developing and implementing comprehensive messaging plans.

Babysitter

My Mother
08.1993 - 2025
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.

Housekeeper

Mom and Friends
08.1991 - 2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Operated electronic backpack vacuums and floor sweepers.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.

Home Health Aide

07.2024 - 09.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

House Sitter

Mother In Law
09.2009 - 08.2012
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
  • Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Enhanced client satisfaction by providing exceptional house sitting services, ensuring a clean and secure environment.
  • Contributed to a well-organized home space by performing light cleaning duties, promoting a welcoming atmosphere upon the owner''s return.
  • Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
  • Maintained client trust with thorough communication on property status and any necessary updates during their absence.
  • Cleaned out fridge and freezer of perishable items likely to spoil before use.

Education

High School Diploma -

High School Diploma -

Alliance High School
Alliance, OH
04-2024

Associate of Applied Science - Emergency Medical Technician

Dyersburg State Community College
Dyersburg, TN
05-2026

Skills

  • Empathetic and patient caregiver, experienced in providing compassionate support and personal care
  • Willingness to learn and adapt to new challenges, with a strong desire to expand skills and knowledge
  • Customer service skills, including cash handling and resolving customer inquiries
  • Strong attention to cleanliness and organization, ensuring environments are safe and inviting
  • Meal preparation
  • Emotional support
  • Personal hygiene assistance
  • Compassionate care

Languages

English

Interests

  • Participating in cultural exchange programs and homestays
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Community Cleanup
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Gardening
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • Graphic Design
  • I like looking at the stars and learning about constellations
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Watching Movies and TV Shows
  • Music
  • Food Tourism
  • Web Development and Design
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Fashion and Style
  • Yoga
  • Growing herbs, vegetables, or fruits in home gardens
  • Participate in [sport 1] and [sport 2], as recreational activities to maintain physical fitness
  • Fundraising Events
  • Hiking
  • Learning new cooking techniques and expanding my culinary skills
  • Video Gaming
  • Reading
  • Animal Care
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Volunteering
  • Baking
  • Dancing
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Participating in cooking contests and challenges to showcase culinary skills and creativity
  • I enjoy cooking for friends and family gatherings
  • Interior Design
  • Food Photography

Timeline

Communicator

InfoCision
09.2025 - Current

Home Health Aide

07.2024 - 09.2024

House Sitter

Mother In Law
09.2009 - 08.2012

Babysitter

My Mother
08.1993 - 2025

Housekeeper

Mom and Friends
08.1991 - 2025

Home Health Caregiver

Cashier and Cleaning

High School Diploma -

High School Diploma -

Alliance High School

Associate of Applied Science - Emergency Medical Technician

Dyersburg State Community College

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Terri Kratovil