Terry Mclemore
Nashville
Summary
Dynamic leader with proven expertise in warehouse and team management, notably at White Cap Construction Supply Inc. Excelled in enhancing operational efficiency and customer satisfaction, mastering material management and safety compliance. Skilled in coordinating workflows, maintaining safety standards, and adapting to changing demands. Highly reliable with focus on delivering results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Warehouse
White Cap Construction Supply Inc.
06.2017 - Current
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
- Achieved high levels of customer satisfaction through timely fulfillment of orders while maintaining strict quality control measures throughout the entire supply chain process.
- Increased overall efficiency by identifying areas of improvement within processes and recommending appropriate changes or technological upgrades.
- Optimized warehouse organization by implementing efficient storage solutions and space-utilization techniques.
- Run an entire warehouse with only two other employees
- Facilitate tasks for employees to stay on task and complete in a timely fashion
- Facilitate trucks (18 Wheelers) bringing in very heavy construction supply's via forklifts and facilitating other employees to take them as they come in one at a time
- Speak to all truck drivers to manage the trucks that come in to know when they will have materials unloaded
- Maintained a clean and organized work environment, adhering to 5S principles for optimal workplace conditions.
- Established effective relationships with internal and external relations, such as sales and customer service teams, to better understand their needs and align warehouse activities accordingly.
- Minimized product damage during storage and transportation by employing proper handling techniques and equipment usage.
- Make sure all employees are OSHA compliant
Manager
Lil Ceasers Pizza
05.2013 - 06.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained employee timesheets and hiring/firing/write ups for employees
- Covered employee shifts when employees called out
- Unloaded supplies off trucks, maintained orderliness of supplies, placed orders weekly for stocking
Education
High School Diploma -
Glencliff High School
Nashville, TN05-1996
Skills
- Cargo Oversight
- Effective Inventory Oversight
- Material Management Skills
- Compliance with Safety Regulations
- Pallet Jack Oversight
Certification
- Forklift Certification
- OSHA Certification
Timeline
Lead Warehouse
White Cap Construction Supply Inc.
06.2017 - Current
Manager
Lil Ceasers Pizza
05.2013 - 06.2017
High School Diploma -
Glencliff High School
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