TERRY ROBERTS
Jackson,TN
Summary
Experienced Sales Associate consistently surpassing sales targets in diverse retail settings. Adept at collaborating with team members and engaging customers to maximize sales. Proficient in Microsoft Office and skilled in construction-related tasks including roofing, welding, and landscape maintenance, demonstrating a versatile skill set. Committed to improving customer satisfaction and optimizing product displays through effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Foreman
Matt's Landscaping service
02.2024 - Current
- Oversee landscaping projects ensuring timely completion and safety
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Vendor
Premium Retail Services
07.2021 - Current
- Collaborate with Walmart to manage displays and ensure timely restocking of products
- Coordinate with Walmart to maintain optimal product availability and presentation
- Partner with Walmart to efficiently organize displays and replenish stock as needed
- Ensure quality standards are met, enhancing customer satisfaction and trust
Sales Associate
Lowe's Home Improvement
09.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Supervisor
Ground up foundation repair
10.2021 - 12.2021
- Expertly level foundations, improving structural integrity and safety
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Roofer
Hamilton roofing
07.2018 - 05.2021
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Inspected problem roofs to determine best repair procedures.
Delivery Driver
Little General Convenience Store
09.2019 - 01.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Crew Member
McDonald's
10.2016 - 07.2018
- Responsibilities included cooking and assembling food and service
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Education
HIGH SCHOOL OR EQUIVALENT - Agriculture
Dresden Highschool
Dresden, TN05.2018
Skills
- Customer service
- Sales
- Microsoft Office
- Team Leadership
- Time management
- Critical thinking
- Customer relations
Personal Information
Willing To Relocate: Anywhere
Authorizedtowork
US for any employer
Timeline
Foreman
Matt's Landscaping service
02.2024 - Current
Sales Associate
Lowe's Home Improvement
09.2022 - 11.2022
Supervisor
Ground up foundation repair
10.2021 - 12.2021
Vendor
Premium Retail Services
07.2021 - Current
Delivery Driver
Little General Convenience Store
09.2019 - 01.2020
Roofer
Hamilton roofing
07.2018 - 05.2021
Crew Member
McDonald's
10.2016 - 07.2018
HIGH SCHOOL OR EQUIVALENT - Agriculture
Dresden Highschool
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