Terzaria Springfield
Memphis
Summary
Dynamic professional with extensive experience at Federal Express, excelling in cargo handling and hazardous materials compliance. Proven ability to lead training initiatives and enhance team collaboration, ensuring safety and efficiency in operations. Skilled in weight balancing and effective communication, consistently achieving operational excellence in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, while also being a Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Ramp Agent
Federal Express
Memphis
03.2022 - Current
- Assisted in training new ramp agents on operational procedures and safety measures.
- Communicated effectively with team members to optimize workflow efficiency.
- Ensured proper handling of fragile cargo by adhering to specific guidelines.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
Medical Assistant
All About You Family Practice
Memphis
01.2024 - 03.2024
- Scheduled patient appointments and managed office calendars efficiently.
- Supported administrative staff by processing payments.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant Intern
Knowles MD
Memphis
12.2023 - 01.2024
- Assisted healthcare providers with patient examinations and procedures.
- Prepared examination rooms by cleaning and stocking necessary supplies.
- Recorded patient medical histories and vital signs accurately.
- Scheduled patient appointments and managed the front desk efficiently.
- Educated patients on treatment plans and medication usage clearly.
- Collaborated with team members to enhance patient care processes.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Supported the clinical team in delivering quality patient care through efficient workflow processes.
- Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
- Performed patient intake duties, including taking vital signs and medical histories.
- Prepared examination rooms with necessary instruments and supplies.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Observed symptoms exhibited by patients during office visits; reported changes in condition to supervising healthcare provider.
- Ordered laboratory tests and scheduled appointments for patients.
Dangerous Goods Agent
Federal Express
Memphis
10.2019 - 02.2022
- Ensured compliance with dangerous goods regulations and safety standards.
- Processed and documented hazardous materials for transportation.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Used scanners to track parcel information, condition or receipt.
- Organized and managed the storage of hazardous materials in accordance with applicable regulations.
- Ensured compliance with federal, state and local laws governing the shipment of dangerous cargo.
Education
Medical Assistant Certification - Medical Assisting
Concorde Career College
Memphis, TN03-2024
High School Diploma -
Whitehaven High School
Memphis, TN05-2018
Associate of Applied Science - Nursing
Southwest Tennessee Community College
Memphis, TNSkills
- Cargo handling
- Hazardous materials compliance
- Weight balancing
- Team collaboration
- Safety management
- Problem solving
- Effective communication
- Time management
- Team leadership
- Training facilitation
- Ramp checklist completion
- Equipment inspection
- Live cargo handling
- Weight and balance determination
- Weight/balance loading
Accomplishments
- Bravo Zulu Awards
- Purple Passion Awards
- Medical Assistant of the Month
Certification
- Medical Assistant Certification
- Licensed in CPR
References
References available upon request.
Timeline
Medical Assistant
All About You Family Practice
01.2024 - 03.2024
Medical Assistant Intern
Knowles MD
12.2023 - 01.2024
Ramp Agent
Federal Express
03.2022 - Current
Dangerous Goods Agent
Federal Express
10.2019 - 02.2022
Medical Assistant Certification - Medical Assisting
Concorde Career College
High School Diploma -
Whitehaven High School
Associate of Applied Science - Nursing
Southwest Tennessee Community College