Thameem Ansari Azeez
Business Analyst / Scrum Master
Chennai
Summary
Working as a Scrum master / Business Analyst and actively motivate the team to achieve the deliverables on time. Gathering and making sense of data, creating reports to assist with identifying business needs and identifying opportunities for growth Define, prioritize, and clarify user stories; working with other Product Owners/ Solution Architect to understand use cases, features, business & technical domain rules and overall product goals. AS-IS and TO-BE business process and conducting Gap Analysis, produce technically focused user stories, and collaborate with the team to ensure accuracy and feasibility. Build and groom product backlog(s). Create and groom short, medium and long-term product road maps and get internal agreement with key stakeholders, Strong facilitation skills and experience in leading requirements gathering (JAD sessions), Use case walkthrough and functional requirement sessions.
Perceptive Senior Business Analyst with 8 years driving successful business processes Product & Service based companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
21
21
years of professional experience
7
7
Certifications
4
4
Languages
Work History
Senior Business Analyst / Scrum Master
enGen Global (Thryve Digital Health LLP)
Chennai
01.2023 - Current
- As a Business Analyst, act as a liaison between business and IT teams to understand the requirements and document them as acceptance criteria stories in agility.
- Collaborate with teams to discover and deliver the best solution to the market, presented by the product team lead and the business.
- Working in the Utilization Management system, a Pega-based platform, in maintaining the applications, handling the defects, and enhancements.
- Having extensive knowledge in care management.
- Worked in various vendor Integration like Providers Portals, Availity Essential and delegated entities
- Having good knowledge in Clinical Management
- Created and maintained the backlog of work through the project’s life cycle
- Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements
- Keenly work towards PI (Program Increment) Features objectives in better planning the sprint
- Applied Agile methods and processes to promote a disciplined and transparent project management process
- Worked closely with stakeholders to identify business issues
- As a Scrum Master effectively Facilitate all Agile scrum ceremonies (PI planning, Daily Standup, Backlog Grooming, Sprint Planning, Retrospective etc)
- Prioritize projects and project tasks depending upon key milestones and deadline dates
- Providing Sprint Demo’s to Business users and Leadership team
- Working with users to define existing or new processes and recommend solutions and improvements
- Supporting the organization in recruiting the BA/PO for the project and provide application-level KT for the new joiners.
- As a Scrum Master have to Facilitate Sprint Planning, Daily scrum Call, sprint review session with stakeholders and retrospective session with scrum team.
- Work on Resource Planning & Demand and Capacity Management of the Scrum Team, plan proactively and have a clear vision for Next 3 to 6 Months.
- Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog project timeline.
- Work closely with Product Owner in backlog management and continuous delivery of features
- Review the Test Case, Test Scenarios created by testing team to validate all the feature , requirement has been covered.
- Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
- Conduct / Monitor that all the Scrum Events scheduled as per the Plan and within the Time Box
- Collaborating with teams to continuously improve product ownership and other Agile processes
- Performing risk management to minimize project risks
- Working with program management to track schedule against the roadmap, and escalate risks and issues Interfacing with internal stakeholders and strategic partners for timely delivery of release.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
Senior Business Analyst / Scrum Master
HCL Technologies Ltd
Chennai
02.2019 - 01.2023
- Receive the High Level Business Requirement from the Stakeholders, after reviewing the Requirement need to convert it as a Technical & Business requirement to make all the stakeholders should understand the business.
- Create the Use Cases, define the workflow and Participating Actors details, give a walkthrough to client, and get the project sign-off.
- Discuss with the technical team (Developers & Testing Team) by conducting grooming session with them to finalize the stories & Acceptance Criteria.
- As per the grooming session discussion need to split the Stories into Sprint content and document that information in Rational Team Concert (RTC) to adhere with Agile Methodology.
- Facilitate Sprint Planning, daily scrums, sprint review session with stakeholders and retrospective session with scrum team
- Protect development team from outside distractions, impediments or team conflicts and maintain focus on product backlog project timeline.
- Work closely with Product Owner in backlog management and continuous delivery of features
- Educate and reinforce scrum methodology and agile framework to team members and stakeholders.
- Conduct / Monitor that all the Scrum Events scheduled as per the Plan and within the Time Box
- Collaborating with teams to continuously improve product ownership and other Agile processes
- Performing risk management to minimize project risks
- Working with program management to track schedule against the roadmap, and escalate risks and issues Interfacing with internal stakeholders and strategic partners for timely delivery of release.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
Business Analyst / Manual Tester
Cognizant Technology Solutions Ltd., Coimbatore
Chennai
07.2012 - 02.2019
- Document the requirements, system analysis and project documentation such as BMG (Benefit Master Grid), BRD Document (Business Requirement Document) Business Process Mapping and functional workflow from existing system.
- Facilitate communication between clients, consultant teams, and application developers to get the requirements and capture the same as BMG, BRD.
- Strong working knowledge of the 837, 835 & 834 EDI Healthcare files and Transactions.
- Worked on a configuration requirement for Medicare/Medicaid Pharmacy. Handled multiple Vendors & Delegates and gathered requirements pertains to CVS Health transactions. Provided Walkthrough to the development teams regarding those vendor extractions.
- Managed projects workflow through project life cycle. Maintained HIPAA Compliance while conducting business with vendors, clients, and members.
- Highlights
Senior Claims Processor
Dell Services Ltd, Chennai
Chennai
01.2010 - 06.2012
- Analyses the Claims and Adjudicating in the Software as per Client norms.
- Charging Deductible, Co-pay and paying to the provider based upon his Policy Terms and Medical History.
- Checking the Diagnosis and procedure done by the physician and if it is related then pay or deny the claim with respective denial reason to the provider as per the insurance company norms.
- Highlights
- Developed training materials for staff development, leading to increased productivity and team cohesion.
Data Entry Operator
GlaxoSmithKline Ltd – PVR Services, Chennai
Chennai
05.2005 - 05.2006
- Working on daily Campaign Report of Medical Representatives
- Maintaining the Daily, Weekly, Monthly Sales Data, Representative Sales Commission, Salaries, LOP and Incentives.
- Maintaining Doctor’s Profiling, data management and their specialty and their Incentives and Annual Gifts.
- Highlights
- Completed data entry tasks with accuracy and efficiency.
- Performed regular audits of database records for quality assurance purposes, ensuring the highest level of accuracy possible.
Education
M.C.S. - Corporate Secretaryship
D.B. Jain College
Chennai01-2012
Skills
- US Healthcare Domain Knowledge
- Care management, Claims Adjudication, Provider , Member Enrollment & Pharmacy
- Project Management
- Requirement Gathering, Use Case Preparation, User Story, Acceptance Criteria, Backlog Grooming,
- Agile / SAFe/ Scrum / Kanban
Requirements gathering
Agile methodologies
Certification
Agile Scrum Master Certification - Udemy
Timeline
Senior Business Analyst / Scrum Master
enGen Global (Thryve Digital Health LLP)
01.2023 - Current
Senior Business Analyst / Scrum Master
HCL Technologies Ltd
02.2019 - 01.2023
Business Analyst / Manual Tester
Cognizant Technology Solutions Ltd., Coimbatore
07.2012 - 02.2019
Senior Claims Processor
Dell Services Ltd, Chennai
01.2010 - 06.2012
Data Entry Operator
GlaxoSmithKline Ltd – PVR Services, Chennai
05.2005 - 05.2006
M.C.S. - Corporate Secretaryship
D.B. Jain College