THANGAPANDIYAN SHANDRAN
IT Project Manager
Chennai
Summary
Pandiyan is a Senior Project Manager with ~24 years of overall professional experience in IT Industry and associated with IBM for about 18 years. He is currently engaged with IBM North America Transition & Transformation Team (NA T&T), located at Chennai – Offshore India, and playing the role of Transition Solution Manager (TSM). His responsibilities include construction of transition solutions from simple to complex deals which involves multi-vendor / multi-GDs solutions and finalizing the application transition approach & associated transition costs. Earlier, he had played the role of Lead Transition Execution Manager, travelled across the globe (Sweden, Switzerland & various cities across USA) and executed several complex transition projects to a successful closure. As a Transition Manager, he successfully managed the transfer of application knowledge and support responsibilities from Client and vendor organizations to IBM host country as well as to remote IBM Global Delivery Centres. In his earlier stint with Satyam Computers (Tech Mahindra), he executed several software projects in Telecom, Network Management, CDMA / WCDMA Mobile development and testing and Application Development and support services which cuts across Mainframes, J2EE, C, C++, Unix, Linux / Solaris, PL SQL, Oracle and Shell scripting technologies. He is experienced in leading and managing high performing teams. Pandiyan has keen interest in developing his technical skills and keep abreast with the latest trends in Technologies. Towards this effort, he has attended the NPTEL course “Blockchain Architecture Design and Use cases”, jointly conducted by IBM Research and IIT – Kharagpur, & secured “Elite” (Topper) credential during July-Oct-2018. Also, currently he is exploring NFT and Metaverse spaces to stay relevant in the up-coming years.
Insightful Information Technology Manager with 24 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
26
26
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Transition Solution Manager
IBM India Pvt Ltd
06.2014 - Current
- Currently working as Transition Solution Manager and providing cost effective, realistic, and bid metrics compliant Transition solutions for AMS - North America deals
- Supporting ~30 to 35 deals of various kinds annually (Ex: RFP, Unsolicited, Additional Scope, Vendor consolidation deals etc.,) and provides Transition solutions.
- Customers supported (not limited to): Anthem, Baylor Health Care, GEICO, PepsiCo, UPS, General Motors, Century Link, Staples, US Foods, AHOLD, CIBC, C.R
- BARD, Eisai, Eli Lilly, Fossil, Global Foundries, Johnson & Johnson, Kroger, L’Oréal, Morgan Stanley, Nationwide, National Grid, Pfizer, Riverbed, Staples, SaskTel, Toyota etc
- Key Responsibilities:
- Application Portfolio Analysis
- Understand Client’s requirements and constraints on ADM Transition
- Applications partitioning & sequencing
- Transition Dependency Analysis
- Transition Solution Creation
- Creation of Master Transition plan
- Transition plan updates as per changes in Solution cycle
- Staffing plan / PAMSEE validation
- Grsmart based Transition Solution creation
- Finalizing Labour & Non-Labour Transition Cost
- GPE validation
- Ensuring Bid Metrics Compliant Transition solution
- Transition Solution review and baseline
- Finalize Entry/Exit Criteria and Transition Deliverables
- RFI / RFP Response
- Transition Risk Analysis & Mitigation planning
- Participate in TDA (Technology Delivery Assessment) reviews
- Promoted a culture of continuous improvement by encouraging team members to share ideas for enhancing solution offerings or streamlining operational efficiencies.
- Maintained up-to-date knowledge of emerging technologies relevant to the field of solution management in order to provide clients with cutting-edge solutions that exceeded expectations.
Lead Transition Manager
IBM India Pvt Ltd
06.2009 - 05.2014
- Customers supported: Union Bank of Switzerland, Walmart POS, IKEA, Wellpoint, RSC, Disney, L’Oréal, UPS etc
- Team Size: 10 to 100 FTEs
- Key Responsibilities:
- Client Communication
- Transition project Kick-off, IBM, Daily/Ad-hoc Client calls, ATRT - Weekly Status calls
- Manage Client dependencies
- First point of escalation for both IBM and client on any Transition Issues
- Timely escalation of Risks and Issues with Client and planning appropriate mitigation / resolution
- Transition Pre-Planning and Planning
- Transition Execution
- Transition Deliverables Management
- KT Assessment & KT Effectiveness Tracking
- Financial Tracking
- Developed comprehensive transition plans, outlining roles, responsibilities, timelines, and milestones for successful implementation.
- Established performance metrics to track progress and measure success of transition initiatives.
- Monitored progress of ongoing transitions, identifying potential bottlenecks and implementing solutions to maintain project timelines.
- Streamlined transition processes by implementing effective project management methodologies and communication strategies.
- Conducted post-transition assessments to identify areas for improvement and implement necessary adjustments for future projects.
Project Manager
IBM India Pvt Ltd
05.2008 - 05.2009
- Customers supported: Nortel Networks
- Projects Handled: 1) CDMA Product Verification & Testing 2) IBM Nortel University
- Team Size: 40 FTEs (CDMA PVT) and 100+ FTEs (IBM Nortel University)
- Key Responsibilities:
- CDMA PVT – Transition Management
- Manage CDMA Transitions at sites GDNT-China, Beijing-China and TCS-Mumbai
- Weekly Transition status reporting to Client
- Manage Transition related issues with incumbent vendors
- Timely escalation of transition Risks & Issues with Client and planning appropriate mitigation / resolution
- Support offshore Team to setup CDMA lab infrastructure
- Align project schedule and deliverables with respect to infrastructure setup (availability of CS / PS switches, software installation, network connectivity etc)
- Nortel University – Program Management
- Telecom Curriculum development for Graduate Hires Training
- Understand the end-to-end project scope and suggest appropriate technical courses / certifications for Grad hires & experienced hires
- Identify right vendors who can meet Training needs of niche Telecom Product Development / Testing areas and work with IBM Procurement to empanel them as IBM approved vendors
- Adopt Train The Trainer (TTT) approach and roll out internal recurring Training sessions
- Work with finishing schools to get JIT (Just-In-Time) deployable resources as per dynamic project resource needs
- Create IBM Nortel University, a web-based knowledge portal
- Create a web-based Training planner & Tracker (TPT)
- Status reporting of INU activities to Client & IBM Management
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Project Leader
IBM India Pvt Ltd
05.2005 - 04.2008
- Customers supported: Telstra
- Projects Handled: Telstra – FoH (Front-Of-House) Applications Management
- Team Size: 18 FTEs
- Key Responsibilities:
- Client Communication
- Estimation & Project Planning
- Project Scheduling & Tracking
- Design & Development
- Testing & Integration Testing
- Deployment
- Deliverable Management
- Delivery Excellence
- Technologies Handled
- Language: C, C++, Centura or Gupta SQL
- Visual Basic
- Middleware: MQ, CORBA
- OS: Solaris, Linux and HP Unix, Windows 2003
- Scripts: Shell Scripts, PL-SQL scripts
- Tools: PL-SQL and SQL Navigator
- Backend: Oracle
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
- Successfully led multiple projects simultaneously while maintaining a focus on priorities, resource allocation, and overall strategic objectives.
- Defined responsibilities, duties and roles of each team member.
- Consistently met deadlines by diligently tracking progress and implementing effective time management strategies.
Developer / Tester
Satyam Computer Services Ltd
07.1998 - 04.2004
- Customers supported: Motorola, Inktomi, Lucent Technologies, Huawei Technologies, State Farm Insurance (SFI)
- Projects Handled: Motorola 3G Test Suite Development, Motorola – Automation of Integration Testing for a Dual Mode UE, Inktomi – Products (CNP, MDN) Support
- Key Responsibilities:
- Coding & Testing – TTCN Tool (Motorola)
- Coding & Testing – TCL / TK Scripts, Solaris OS (Motorola, Inktomi, Lucent Technologies)
- Coding & Testing – C, TL1, Lex & Yacc, Linux OS (Lucent Technologies)
- Coding & Testing – Java / Business Objects / CORBA, and C (Satyam In-house)
- Testing – Mainframes (PL1)
Education
B.Tech. - Electronics
Madras Institute of Technology
Chennai 07.1995 - 07.1998
B.Sc. - Physics
Saraswathi Narayanan College
Madurai 06.1992 - 06.1995
Skills
Business analysis
Software development lifecycle
Product management
Solution design
Areaofexcellence
- Transition & Transformation
- Application Services
- Project Management Services
Badges
- AWS Certified Cloud Practitioner, 2022
- IBM Blockchain Foundation for Architects, 2020
- IBM Blockchain Essentials, 2020
- IBM Quantum Conversations, 2020
- IBM Advisory Project Manager, 2019
- IBM Design Thinking Practitioner, 2019
- ITIL V4 Foundations, 2019
- IBM Impact Transition Methodology, 2019
- NPTEL – Blockchain Architecture & Design Certification, 2018
- IBM Blockchain Foundation Consulting, 2018
- IBM Experienced Project Manager, 2016
- PMP Certification, 2012
Careertimelines
- IBM India Pvt Ltd., 04/01/04, Present
- Satyam Computer Services, 07/01/98, 04/30/04
Learn new Technologies
Keep abreast with the new technologies
Timeline
Transition Solution Manager
IBM India Pvt Ltd
06.2014 - Current
Lead Transition Manager
IBM India Pvt Ltd
06.2009 - 05.2014
Project Manager
IBM India Pvt Ltd
05.2008 - 05.2009
Project Leader
IBM India Pvt Ltd
05.2005 - 04.2008
Developer / Tester
Satyam Computer Services Ltd
07.1998 - 04.2004
B.Tech. - Electronics
Madras Institute of Technology
07.1995 - 07.1998
B.Sc. - Physics
Saraswathi Narayanan College
06.1992 - 06.1995
Similar Profiles
Pallavi Kumar Pallavi Kumar null
NA at IBM India Pvt Ltd, Bangalore IBM India PNA at IBM India Pvt Ltd, Bangalore IBM India P
Shruti PaintalShruti Paintal
SERVICE INTERGRATION MANAGER at Kyndryl India Pvt Ltd and IBM India Pvt LTDSERVICE INTERGRATION MANAGER at Kyndryl India Pvt Ltd and IBM India Pvt LTD
Akhila ShilpaAkhila Shilpa
Senior Project Manager at IBM India Pvt Ltd/ Kyndryl India Pvt LtdSenior Project Manager at IBM India Pvt Ltd/ Kyndryl India Pvt Ltd
Sudhir NigamSudhir Nigam
Senior Lead, Software Architecture (Automation Architect) at Kyndryl India Pvt Ltd (IBM India Pvt. Ltd.)Senior Lead, Software Architecture (Automation Architect) at Kyndryl India Pvt Ltd (IBM India Pvt. Ltd.)
Zaheer Syed.SZaheer Syed.S
Team Manager at GSR Global ServicesTeam Manager at GSR Global Services