Thienan Nguyen
Clarksville
Summary
Energetic professional with a proven track record in service industry, excelling in high-volume dining environments. Skilled in beverage preparation and customer service, I leverage strong sales techniques and a professional appearance to enhance experiences. Promoted for outstanding performance, I strive to consistently exceed sales targets and menu memorization standards, demonstrating a strong work ethic and exceptional service delivery.
Overview
5
5
years of professional experience
Work History
Server
Vibes Bar & Lounge
Nashville
05.2024 - Current
- Presented menus and answered questions regarding items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Took orders from customers accurately and in a timely manner.
- Upheld uniform and presentation standards.
- Preformed bottle service routine with coworkers.
Server/Bartender
Twin Peaks
Chattanooga And Knoxville
04.2022 - 05.2024
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Provided exceptional service to high
- volume of daily customers.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards
- Began as Server and promoted to Bartender
- Made friendly conversation with customers to provide enjoyable bar experience.
- Ranked high in sales performance and presentation guidelines.
Server
Longhorn Steakhouse
Johnson City And Chattanooga
06.2020 - 02.2022
- Started out as a Host and promoted to server
- Cleaned tables and chairs to prepare dining area for next customers.
- Implemented feedback from customers to improve service quality and menu offerings.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
BBA - Business Administration
University of Tennessee
Knoxville, TN05-2025
Skills
- Financial analysis
- Customer service
- Sales techniques
- Menu memorization
- Strong work ethic
- Professional appearance
- Menu item recommendation
- Task prioritization
- High volume dining
- Beverage preparation
- Item promotion
- Point of sale (POS) system operations
Timeline
Server
Vibes Bar & Lounge
05.2024 - Current
Server/Bartender
Twin Peaks
04.2022 - 05.2024
Server
Longhorn Steakhouse
06.2020 - 02.2022
BBA - Business Administration
University of Tennessee