Thirumal J
Coimbatore
Summary
Highly motivated and results-oriented PMP® certified Project Manager with 17+ years of experience leading cross-functional teams across diverse industries (Travel & Hospitality, KPO, BPO, IT & Services, ITES, and Media). Skilled in leading cross-functional teams, Agile and predictive methodologies to deliver projects on time and to the highest quality standards. Proven track record of successful project management, with expertise in communication, problem-solving, and team leadership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Aggregate Intelligence
12.2021 - Current
- Led cross-functional teams in the successful execution of complex, high-impact projects, ensuring on-time delivery and adherence to budget constraints.
- Implemented strategic project plans, identifying key milestones, risks, and dependencies to drive project success and stakeholder satisfaction.
- Managed stakeholder expectations by facilitating clear communication and fostering collaborative relationships to achieve project objectives.
- Oversaw the end-to-end project lifecycle, from initiation to closeout, utilizing project management tools and methodologies to streamline processes and enhance efficiency.
Team Manager
Cognizant Technology Solutions, CTS
06.2017 - 11.2021
- Oversaw day-to-day operations for Media Monitoring processes, consistently exceeding service level agreements (SLAs) and Key Performance Indicators (KPIs).
- Acted as the primary point of contact for client escalations, ensuring timely and effective resolutions.
- Conducting performance review, periodic appraisals for the team and publish reports/dashboards to management
- Implemented Business Continuity Management (BCM) plan for the 2019 General Election, mitigating potential disruptions.
- Managed staff allocation based on project demands and ensured adherence to company policies.
Operations in Charge
Integra Global Solutions
10.2012 - 03.2017
- Led operations for EDGAR & XBRL Services and European Supermarket Magazine (ESM), ensuring timely delivery and quality.
- Provided solutions to client inquiries regarding SEC regulations and ensured2 compliance with filing deadlines.
- Contributed to business development initiatives and assisted the accounting department with billing tasks.
Deputy Production Manager
365 Media Pvt Ltd.
02.2010 - 05.2012
- Partnered with the Production Manager to ensure successful project completion and high-quality deliverables.
- Developed and executed project work plans, adapting them to meet evolving client needs.
- Provided excellent customer service, ensuring prompt and informative communication.
- Generated and maintained monthly reports for deployment, billing, and project tracking.
Quality Analyst
Scope-e-Knowledge Centre Pvt. Ltd/
01.2005 - 05.2009
- Conducted business research and analysis for global automotive industry projects, focusing on financial reviews, competitor analysis, and SWOT analysis.
- Contributed to process improvements and project documentation enhancements.
Education
Post Graduate Diploma in Marketing Management - Marketing Management
Loyola Institute of Business Administration
Chennai, India05.2006
Bachelor of Engineering - Production Engineering
Government College of Technology
Coimbatore, India05.2003
Skills
- Project Management (PMP®)
- Cross-Functional Communication
- Predictive and Agile Methodologies (Scrum)
- Scope Management
- Project Planning
- Client Relations
- Team Leadership
- SQL
- Creative Thinking
Certification
Certification
- Project Management Professional (PMP®) - Project Management Institute
Languages
English
Tamil
Timeline
Senior Project Manager
Aggregate Intelligence
12.2021 - Current
Team Manager
Cognizant Technology Solutions, CTS
06.2017 - 11.2021
Operations in Charge
Integra Global Solutions
10.2012 - 03.2017
Deputy Production Manager
365 Media Pvt Ltd.
02.2010 - 05.2012
Quality Analyst
Scope-e-Knowledge Centre Pvt. Ltd/
01.2005 - 05.2009
Post Graduate Diploma in Marketing Management - Marketing Management
Loyola Institute of Business Administration
Bachelor of Engineering - Production Engineering
Government College of Technology
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