THOMAS GORSKI
GALLATIN
Summary
Adept at leading security operations, I enhanced team performance and safety standards at Marksman Security through effective training facilitation and incident documentation. My tenure is marked by a professional commitment, blending hard skills like certified first aid with soft skills in coaching, achieving a notable reduction in safety incidents.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
13
13
years of professional experience
Work History
Flex Supervisor
Marksman Security
10.2022 - 01.2024
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Completed full building and grounds patrols to spot and investigate concerns.
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
Security Officer
Marksman Security
06.2022 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Key Holder
Advanced Auto Parts
10.2020 - 06.2022
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Managed store personnel by delegating tasks and supervising daily operations.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Trained newly hired sales team in upselling techniques.
Security Officer
Marksman Security
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Automotive Technician
National Tire and Battery
09.2019 - 07.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
Correctional Officer
Sumner County Sheriff's Office
07.2012 - 07.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Ensured security of facility perimeter by conducting routine patrols.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Enhanced staff training programs, leading to improved operational standards.
- Ensured new hire were trained to standard as Field Training Officer
- Bolstered team morale and cooperation through effective leadership and communication.
Education
High School Diploma -
Gallatin Senior High School
Gallatin, TN05-2009
Skills
- Clear and Concise Reporting
- Training Facilitation
- Consistent Professional Commitment
- Certified First Aid Provider
- Incident Documentation
- Coaching and Guidance
Timeline
Security Officer
Marksman Security
01.2024 - Current
Flex Supervisor
Marksman Security
10.2022 - 01.2024
Security Officer
Marksman Security
06.2022 - 10.2022
Key Holder
Advanced Auto Parts
10.2020 - 06.2022
Automotive Technician
National Tire and Battery
09.2019 - 07.2020
Correctional Officer
Sumner County Sheriff's Office
07.2012 - 07.2019
High School Diploma -
Gallatin Senior High School
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