Thomas Maggi
A & B Distributors, Inc.
Knoxville
19
years of professional experience
Experienced food and beverage professional with a strong background in the supplier industry and a proven ability to build lasting customer and vendor relationships. Deep knowledge of food and beverage products, pricing, cost-to-sell strategies, and supplier partnerships. Relationship-driven with a passion for applying my industry experience in a new environment and continuing to grow in the food and beverage industry.
Work History
Sales Team Leader/Account Manager
9 Years 1 Month- Serve as a trusted resource to customers by combining industry knowledge, relationship management, and a strong understanding of the foodservice business.
- Negotiate pricing and product solutions while balancing customer needs, supplier relationships, and company profitability.
- Provide customers with food and beverage product knowledge, recommendations, and solutions based on menu needs, quality, availability, and cost.
- Stay current on foodservice trends, products, pricing, and industry developments to provide knowledgeable recommendations and support customer growth.
Service Advisor
3 Years 9 Months- Built strong, long-term customer relationships through personalized service and communication.
- Managed multiple customers and priorities in a fast-paced, high-volume environment.
- Resolved customer concerns while maintaining a high level of professionalism and satisfaction.
- Maintained a high standard of customer service while meeting sales and performance goals.
Store Manager
6 Years 6 Months- Managed daily restaurant operations while overseeing and leading a team of employees.
- Delegated daily responsibilities and managed staffing needs in a fast-paced environment.
- Handled customer concerns and maintained strong standards for customer satisfaction.
- Gained hands-on experience in food preparation, production, portioning, and presentation.
Education
High School Diploma
Skills
Food Cost Management
Vendor Relations
Product Knowledge
Inventory Management
Sales & Profitability
Customer Relationship Management
Timeline
Sales Team Leader/Account Manager
A & B Distributors, Inc.
07.2017 - CurrentRead More
Service Advisor
Lexus of Knoxville
10.2013 - 07.2017Read More
Store Manager
Lenny's Sub Shop
03.2007 - 09.2013Read More
Central High School
High School Diploma
Read More