Thomas Matchell
Murfreesboro
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
years of professional experience
Work History
Supervisor
Kroger
Hendersonville
03.2023 - Current
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Arts - Journalism/Sports Media
Middle Tennessee State University
Murfreesboro, TN12-2026
Skills
- Social media management
- Research skills
- Customer service
- Tech Experienced
- Team collaboration
- Problem solving
- Attention to detail
- Relationship building
- Decision-making
- [Software] experience
- Analytical thinking
- Audience engagement
- Collaborative teamwork
- Strong leadership
Timeline
Supervisor
Kroger
03.2023 - Current
Bachelor of Arts - Journalism/Sports Media
Middle Tennessee State University