Thomas Porter
Nolensville,TN
Summary
Dynamic customer service expert with a passion for creating immersive experiences. Skilled in problem-solving and fostering player engagement in high-pressure environments. Prioritizes workplace safety and thinking ahead to avoid future problems.
Overview
1
1
year of professional experience
Work History
Game Master
Extreme Escape Games
Franklin, TN
07.2025 - Current
- Facilitated engaging gameplay experiences for diverse groups in immersive escape room settings.
- Monitored groups for engagement, satisfaction, and safety while visiting or playing a game.
- Worked with customers and coworkers alike to ensure a fun and efficient environment.
- Managed high stress environments and little time to solve problems and create a dependable experience.
- Assisted in running the front desk, including taking phone calls, keeping customers engaged, and keeping a healthy pace so that no areas get slowed down.
Education
High School Diploma -
Nolensville High School
Nolensville, TN05-2028
Skills
- Voice acting
- Customer service expertise
- Storytelling expertise
- Collaborative leadership
- Online tools proficiency
- Inclusivity awareness
- Housekeeping
- Basic repair skills
- Social media promotion
- Player engagement
Languages
English
Native or Bilingual
Spanish
Limited Working
Software
Social Media
Interests
- Fluent reader
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy hobbies that combine physical activity with outdoor exploration
- Strategy Games
- Learning new cooking techniques and expanding my culinary skills
- Volunteering
Timeline
Game Master
Extreme Escape Games
07.2025 - Current
High School Diploma -
Nolensville High School