Thomas Ridgeway
Sparta,TN
Summary
Committed to enhancing operational efficiency and minimizing expenses, I possess strong leadership abilities and problem-solving skills to streamline operations. With a focus on independent decision-making and sound judgment, I consistently contribute to the success of the company.
Overview
10
10
years of professional experience
Work History
Retail Director
A & C Business Enterprises LLC
01.2024 - Current
- Oversaw retail operations, ensuring streamlined processes and team accountability contributing to 13.8 million in annual sales
- Focused on fostering a culture of growth and professional development promoting five internal candidates to general managers
- Implemented strategic initiatives to enhance profitability and team performance
District Manager
A & C Business Enterprises LLC
06.2021 - 12.2023
- Directed seven locations across two brands, and three states
- Developed high-performing teams through personalized coaching and training utilizing 1 on 1's and KPI's
- Championed continuous improvement to achieve and sustain operational excellence
General Manager
A & C Business Enterprises LLC
09.2019 - 05.2021
- Launched and led the first Georgia location; hired and trained staff from the ground up consisting of 2.4 million in annual sales
- Consistently ranked as a top-performing sales location in the district and company
- Advocated for innovative approaches to business challenges, contributing to company policy development
Branch Manager
Hertz/Dollar Rent A Car
12.2018 - 09.2019
- Managed Tennessee’s largest off-airport fleet of nearly 300 vehicles
- Delivered exceptional results in logistics, compliance, and customer service
- Mentored staff to promote professional growth and operational success
Sales Associate to Manager Assistant
Hertz/Dollar Rent A Car
08.2017 - 12.2018
- Advanced through two promotion levels in under a year
- Excelled in sales, customer satisfaction, and business relationship building
- Developed a proactive approach to learning and improving processes
- Maintained fleet of 150 cars and kept 92% + on rent average
Service Manager
Firestone Complete Auto Care
03.2015 - 04.2017
- Led team-building, inventory management, and customer conflict resolution
- Delivered consistent service excellence and optimized operational processes
- Focused on coaching team members to develop their skills and grow professionally
- Sold 50k in services monthly, with a personal best of 111 tires in one day.
Education
Bachelor of Arts - Anthropology
University of South Carolina
Columbia05-2014
Skills
- Profit maximization
- Promotional planning
- Store operations
- Merchandise planning
- Workforce scheduling
- Price structuring
- Problem-solving
- Team collaboration
- Performance improvements
- Cost reduction
Timeline
Retail Director
A & C Business Enterprises LLC
01.2024 - Current
District Manager
A & C Business Enterprises LLC
06.2021 - 12.2023
General Manager
A & C Business Enterprises LLC
09.2019 - 05.2021
Branch Manager
Hertz/Dollar Rent A Car
12.2018 - 09.2019
Sales Associate to Manager Assistant
Hertz/Dollar Rent A Car
08.2017 - 12.2018
Service Manager
Firestone Complete Auto Care
03.2015 - 04.2017
Bachelor of Arts - Anthropology
University of South Carolina
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