Thomas Wafer
La Vergne
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Shipping Supervisor
Ferguson Enterprises LLC
06.2024 - Current
- Supervised shipping team of 58 employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Inspected loading operations for improvements in efficiency and safety.
Shipping Supervisor
S&S Activewear
01.2022 - 06.2024
- Supervised shipping team of 200+ employees.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Conducted regular performance reviews for team members, identifying areas for growth and providing constructive feedback.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Optimized loading procedures to maximize truck space utilization and minimize transportation costs.
- Managed shipping and receiving activities for company with 1500+ orders processed daily.
Assistant Store Manager
Fresh Market Inc.
05.2015 - 01.2022
- Led staff supervision focusing on skill enhancement and achieving daily goals.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Collaborated with Store Manager in assessing sales numbers to recognize trends for boosting overall store results.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Education
Master Of Business Administration - Logistics And Supply Chain Management
American Public University
Charles Town, WV05.2020
Bachelor Of Science - Business Administration And Management
Alabama A&M University
Normal, AL05.2011
Skills
- Shipping procedures
- Staff supervision
- ERP software proficiency
- Production planning
- Supply chain distribution
- Logistics coordination
- Warehouse operations
- Safety and compliance
- SAP EWM
- Oracle Warehouse Management
Timeline
Shipping Supervisor
Ferguson Enterprises LLC
06.2024 - Current
Shipping Supervisor
S&S Activewear
01.2022 - 06.2024
Assistant Store Manager
Fresh Market Inc.
05.2015 - 01.2022
Master Of Business Administration - Logistics And Supply Chain Management
American Public University
Bachelor Of Science - Business Administration And Management
Alabama A&M University
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