THOMASITA FRAZIER
Memphis
Summary
Dynamic professional with extensive experience in the medical field, adept at analyzing patient issues and ensuring compliance. Proficient in Microsoft Office and skilled in medical terminology, I excel in problem-solving and communication, driving successful outcomes in diverse environments. Passionate about delivering exceptional service and achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Tax Examiner
Internal Revenue Service
01.2024 - Current
- Analyzes data consistent with the applicable tax laws and regulations to resolve and process all types of difficult and complex issues/problems for Appeals and Counsel Cases.
- Applies the relevant sections of the Internal Revenue Code and Regulations to determine adjustments and assess the impact and conditions such as net operating loss, carry backs/carryovers, unused or related investment tax credits and accumulated earnings tax.
- Determines and computes the proper assessable and allowable interest considering the affected tax periods and varying interest rates.
- Reviews case file upon receipt including tax returns, agreement forms/decision Tax Court Petitions, documents, work papers, reports, and adjustment documents to assure that all prescribed documents are present, complete and consistent with case file information.
Patient Care Technician
TALENT BRIDGE
07.2022 - 11.2023
- Assists and/or provides patient with personal care, activities of daily living and other basic needs under the supervision of the Registered Nurse.
- Documents and reports care given to patients.
- Collects specimens as directed by the registered nurse.
- Records and reports abnormal results to the RN.
- Assisted patients with daily activities and personal care needs.
Customer Service Rep
CIGNA WFH
06.2019 - 07.2022
- Prepares and reviews claims to ensure billing accuracy according to payor requirements, including but not limited to codes, modifiers, pricing, dates and authorizations.
- Pursues collection activities to obtain reimbursement from patients and/or payors. Contacts payor to request overrides, retro authorizations, additional documentation, window extensions, etc. to ensure invoice has necessary elements for reimbursement or to work a rejected claim (denial).
- Frequent follow up with payers and/or patients on outstanding accounts.
- Responds to billing inquiries and questions relating to patient accounts.
Store Manager
SUBWAY JACKSON GA
03.2016 - 06.2019
- Read and analyze incoming emails, submissions, and reports to stay in compliance with subways rules.
- Coordinate and direct store services, such as records, store budget, personnel issues, and store maintenance.
- Prepare invoices, daily financial reports and other documents, using word processing and spreadsheet.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the store.
- Acquire, distribute and store supplies.
- Monitor the facility to ensure that it remains safe, secure, and well maintained.
- Hire and terminate personnel.
- Manage leasing of facility space.
- Ensure that all deadlines are met.
Education
Medical Billing And Coding -
SANFORD BROWN COLLEGE
Atlanta, GA05.2011
College Prep -
MCNAIR HIGH SCHOOL
Atlanta, GA05.2009
Skills
- Proficient in Microsoft Office
- Certified CPR and First Aid
- Medical Terminology
Timeline
Tax Examiner
Internal Revenue Service
01.2024 - Current
Patient Care Technician
TALENT BRIDGE
07.2022 - 11.2023
Customer Service Rep
CIGNA WFH
06.2019 - 07.2022
Store Manager
SUBWAY JACKSON GA
03.2016 - 06.2019
Medical Billing And Coding -
SANFORD BROWN COLLEGE
College Prep -
MCNAIR HIGH SCHOOL