THULASI RAJA P
Office And Administration
Chennai
Summary
Dynamic professional with a strong foundation in interpersonal skills, dedicated to driving customer satisfaction and enhancing the customer experience. Proven leadership and organizational abilities developed in a fast-paced factory environment, poised for transition into a new field. Expertise in team management and process optimization ensures operational efficiency and consistently high-quality outcomes. Eager to leverage transferable skills in a challenging and dynamic setting to contribute to organizational success.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Office Manager
HI-TECH BITUMEN PRODUCTS
Chennai
10.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Supervisor of Factory Operations
HI-TECH BITUMEN PRODUCTS
Chennai
07.2023 - 09.2024
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Collaborated with senior management on long-term strategic planning initiatives aimed at bolstering company growth and profitability.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
M.C.A -
C.Abdul Hakeem College of Engineering & Technology
Visharam01-2021
B.C.A - undefined
SSS College of Arts, Science & Management
Arcot01-2019
HSC - undefined
Government Boys Higher secondary School
Arcot01-2016
SSLC - undefined
Government Boys Higher secondary School
Arcot01-2014
Skills
Office management
Bookkeeping
Skilled in Microsoft Office suite
Invoice management
Zoho Books management
Stock control for raw materials
Supervisory leadership
E-way bill generation
Strong understanding of computer systems
Administrative support
Accomplishments
- TYPEWRITING
- Senior in Tamil
- Senior in English
Timeline
Office Manager
HI-TECH BITUMEN PRODUCTS
10.2024 - Current
Supervisor of Factory Operations
HI-TECH BITUMEN PRODUCTS
07.2023 - 09.2024
B.C.A - undefined
SSS College of Arts, Science & Management
HSC - undefined
Government Boys Higher secondary School
SSLC - undefined
Government Boys Higher secondary School
M.C.A -
C.Abdul Hakeem College of Engineering & Technology
Languages
Tamil
Bilingual or Proficient (C2)
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Telugu
Elementary (A2)
Declaration
I hereby declare that the above written particulars are true to the best of my knowledge and belief.