Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Tia Williams

Ripley

Summary

Reliable Machine Operator Helper known for high productivity and efficiency in completing tasks. Skilled in equipment maintenance, quality control, and safety procedures, ensuring smooth operations on the production floor. Excel at teamwork, problem-solving, and adaptability, contributing positively to fast-paced manufacturing environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Machine Operator Helper

Unilever United States Inc.
Covington
04.2017 - 02.2026
  • Operated machinery to assist production processes efficiently.
  • Loaded and unloaded materials for manufacturing operations.
  • Followed instructions from supervisors regarding specific tasks that need to be completed.
  • Communicated effectively with team members about tasks needing completion and progress made on assigned projects.

Customer Service Representative

AT&T
Covington
01.2016 - 10.2019
  • Assisted customers with inquiries regarding products and services.
  • Resolved technical issues using troubleshooting protocols and tools.
  • Documented customer interactions in the CRM system for future reference.
  • Collaborated with team members to improve service delivery processes.
  • Handled escalated complaints with professionalism and empathy.
  • Maintained up-to-date knowledge of company policies and procedures.
  • Provided training and support to new staff on customer service practices.

Education

Covington High School
Covington, Tn

Skills

  • Equipment operation
  • Material handling
  • Quality control
  • Machine maintenance

Languages

English
Full Professional

Certification

  • CNA License

Timeline

Machine Operator Helper

Unilever United States Inc.
04.2017 - 02.2026

Customer Service Representative

AT&T
01.2016 - 10.2019

Covington High School
Tia Williams