Tia Johnson
Knoxville
Summary
Dedicated retail leader with strengths in problem-solving and customer engagement. Committed to developing team skills and fostering a collaborative environment that enhances customer experiences and drives repeat business.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Bath & Body Works
06.2025 - Current
- Assisted in daily store operations, ensuring smooth customer experiences and efficient product displays.
- Adapted to changing priorities, demonstrating flexibility in a fast-paced retail environment.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Supervisor
Bath & Body Works
01.2023 - 06.2025
- Led daily operations to ensure optimal store performance and adherence to company standards.
- Maintained high visual presentation standards, ensuring alignment with brand guidelines and customer experience.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
TKH
Bath & Body Works
10.2022 - 01.2023
- Facilitated cash handling processes, maintaining accuracy during transactions and deposits.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Supported store operations during peak hours, effectively managing high volumes of customers.
Education
Bachelor of Science - Retail And Merchandising
Johnson & Wales University
Providence, RI04-2029
Associate of Science -
Roane State Community College
Harriman, TN04-2022
Skills
- Problem-solving
- Customer service and engagement
- Store operations
- Mentoring and coaching
Timeline
Assistant Store Manager
Bath & Body Works
06.2025 - Current
Supervisor
Bath & Body Works
01.2023 - 06.2025
TKH
Bath & Body Works
10.2022 - 01.2023
Bachelor of Science - Retail And Merchandising
Johnson & Wales University
Associate of Science -
Roane State Community College