Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffanie Davis

Clarksville,TN

Summary

Skilled in community engagement and property management, I leveraged data-driven strategies to enhance tenant satisfaction and streamline operations. My expertise in CRM software and problem-solving significantly improved community standards and operational efficiency, fostering a positive environment and achieving high tenant retention rates.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Manager

Volunteer Properties
03.2022 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.

Community Manager

First Cumberland Properties
05.2018 - 10.2021
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.

Public Housing Case Manager

Alachua County Housing Authority
10.2013 - 04.2018
  • Built strong relationships with local landlords to increase available housing options for clients in need.
  • Assisted clients in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations longterm.
  • Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
  • Enhanced client self-sufficiency through the coordination of relevant community resources and services.
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Monitored and tracked client progress through comprehensive case notes, utilizing data to inform program evaluation efforts and adapt services as needed.

Education

Associate of Science - Biblical Counseling

Liberty University
Lynchburg, VA
06-2025

Skills

  • Tenant and eviction laws
  • Property inspections
  • Financial budgeting and reporting
  • Payment processing
  • Database management
  • Employee recruitment
  • CRM software
  • Knowledgeable in Microsoft, Excel, and all Social Media Websites
  • Expertise in Yardi OneSite and AppFolio
  • Payment management
  • Problem-solving
  • Time management
  • Multitasking and organization

Certification

  • Fair Housing Certification- Various certifying bodies or state agencies.
  • Certified Apartment Manager (CAM) - National Apartment Association Education Institute.
  • Certified Property Manager (CPM) - Institute of Real Estate Management (IREM).
  • Tax Credit Specialist (TCS)- National Center for Housing Management.

Timeline

Community Manager

Volunteer Properties
03.2022 - Current

Community Manager

First Cumberland Properties
05.2018 - 10.2021

Public Housing Case Manager

Alachua County Housing Authority
10.2013 - 04.2018

Associate of Science - Biblical Counseling

Liberty University

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Tiffanie Davis