Tiffany Ballard
Burlison
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Office Manager
Millington Family Dentistry
01.2017 - 11.2017
- Coordinated daily office operations to ensure efficiency and smooth workflow.
- Managed patient scheduling and appointment confirmations using dental practice management software.
- Assisted in maintaining accurate patient records and documentation compliance.
- Supported billing processes by verifying insurance information and processing payments.
- Developed organizational systems for inventory management of dental supplies and equipment.
- Implemented office procedures that improved administrative efficiency and reduced errors.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Expanded Functions Dental Assistant
Reed Family Dentistry
05.1999 - 09.2014
- Assisted in complex dental procedures, ensuring patient comfort and safety throughout treatment.
- Collaborated with dentists to optimize workflow and enhance patient care during appointments.
- Streamlined appointment scheduling processes, reducing wait times and improving patient satisfaction rates.
- Developed and maintained accurate patient records using electronic health record systems, enhancing data accessibility and accuracy.
- Maintained strict adherence to infection control protocols, safeguarding the health of patients and staff.
- Facilitated seamless coordination between front office staff and clinical team members by serving as a liaison for scheduling matters.
Sales Associate
Daniel Yacoubian Jewelers
06.1997 - 05.1999
- Built relationships with customers to encourage repeat business.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Expanded Functions Dental Auxiliary
University of Tennessee Health Science Center
Memphis, TN04-2009
No Degree - Certified/Registered Dental Asisstant
Tennessee College of Applied Technology
Memphis, TN02-2003
High School Diploma -
Millington Central High School
Millington, TN05-1997
Skills
- Office management
- Organizational skills
- Data entry
- Scheduling and calendar management
- Administrative support
- Document management
- Clear oral/written communication
Timeline
Office Manager
Millington Family Dentistry
01.2017 - 11.2017
Expanded Functions Dental Assistant
Reed Family Dentistry
05.1999 - 09.2014
Sales Associate
Daniel Yacoubian Jewelers
06.1997 - 05.1999
No Degree - Expanded Functions Dental Auxiliary
University of Tennessee Health Science Center
No Degree - Certified/Registered Dental Asisstant
Tennessee College of Applied Technology
High School Diploma -
Millington Central High School
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