Tiffany Birdwell
Nashville
Summary
Detail-oriented Bookkeeper with proven expertise at United Furniture Workers in accurate record-keeping and data management. Skilled in customer service and teamwork, I enhanced operational efficiency and ensured confidentiality while supporting a fast-paced environment. Adept at problem-solving, I consistently improved filing systems for greater accuracy and streamlined workflows. Dedicated Professional.Excellent verbal and written. Hardworking, ethical and detailed oriented.
Overview
13
13
years of professional experience
Work History
Bookkeeper
United Furniture Workers
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Examined, categorized, and sorted incoming documents.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Worked well in a team setting, providing support and guidance.
- All Enrollments
Family Manager
Self-employeed
07.2013 - 10.2024
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
Office Associate
J.M. Fry Printing Inks
10.2012 - 07.2013
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Examined, categorized, and sorted incoming documents.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
Education
No Degree - Cosmetology
McGavock High School
Nashville, TNRetail Certified - Retail/GED
Carl D. Perkins
Prestonsburg, KY01-1997
Skills
- Bookkeeping
- Customer service
- Data entry
- Computer skills
- Administrative support
- Microsoft Works
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Mail Room Clerk
- Phone Operator
- Filing management
Timeline
Bookkeeper
United Furniture Workers
10.2024 - Current
Family Manager
Self-employeed
07.2013 - 10.2024
Office Associate
J.M. Fry Printing Inks
10.2012 - 07.2013
No Degree - Cosmetology
McGavock High School
Retail Certified - Retail/GED
Carl D. Perkins
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