Tiffany Davenport
Riceville
Summary
With a welcoming smile and a can-do attitude, I've worked as a dental assistant for the past 10 years. In addition to the dental field, I've acquired a background in customer service via corporate aviation. With seasoned expertise and diversity, I've been able to adapt to new concepts and situations expeditiously, leading me to successfully grow in any career.
Overview
13
13
years of professional experience
Work History
Expanded Functions Dental Assistant
PDOC
02.2022 - Current
- Preparing operatories for procedures.
- Seating patients, reviewing medical history, chart notes, and treatment plans prior to procedures.
- Conducted pre-operative assessments of patients'' medical history to minimize risks associated with anesthesia administration during dental procedures.
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Supported dentist during treatment procedures, ensuring proper instrument preparation, passing, and sterilization procedures were followed.
- Providing materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
- Placing composite restorations; liners and fillings.
- Exposing P/A, Bitewing, and 3D radiographs, as well as 3D scans.
- Monitoring nitrous oxide.
- Composing and recording chart notes for each visit.
- Applied fluoride varnish and sealants.
- Conducted coronal polishing.
- Educating patients by giving oral hygiene and postoperative instructions.
- Directing patients and maintaining schedules.
- Stocking operatories.
- Assisting in training new hires via chairside procedures and company policies.
- Experience with Dentrix Ascend Software
Expanded Functions Dental Assistant
Doyle Family Dentistry
04.2020 - Current
- Preparing the operatory for procedures.
- Seating the patient and taking the patients blood pressure.
- Gathering patient information and medical history.
- Reviewed treatment plans/consent forms, taking preop xrays, impressions, etc.
- Explaining dental procedures.
- Assisting the dentist during dental procedures via suctioning and passing of dental materials/instruments.
- Composing and recording chart notes for each visit.
- Providing materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
- Placing composite restorations; fillings, pulpcaps, and buildups.
- Pouring up models/fabricating essix retainers with pontics to replacement options.
- Exposing P/A, bitewing, and 3D radiographs, as well as 3D scans.
- Maintaining patient appearance and ability to masticate by fabricating and polishing temporary/permanent restorations.
- Monitoring nitrous oxide.
- Educating patients by giving oral hygiene and postoperative instructions.
- Directing patients and maintaining schedule.
- Stocking operatories.
- Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
- Protecting patients and employees by adhering to infection-control policies and protocols.
- Contributing to the team effort by accomplishing related results as needed.
Registered Dental Assistant
Winn Smiles
06.2018 - 04.2020
- Preparing the operatory for procedures.
- Seating the patient and taking the patients blood pressure.
- Gathering patient information and medical history.
- Offering comfort menus, reviewing treatment plans, and taking preop xrays, impressions, etc.
- Explaining dental procedures.
- Assisting the dentist during dental procedures via suctioning and passing of dental materials/instruments.
- Composing and recording chart notes for each visit.
- Sterilizing instruments.
- Providing materials by selecting, mixing, and placing materials on instruments and in the patient's mouth.
- Exposing P/A, bitewing, and 3D radiographs, as well as 3D scans.
- Maintaining patient appearance and ability to masticate by fabricating and polishing temporary/permanent restorations.
- Monitoring nitrous oxide.
- Educating patients by giving oral hygiene and postoperative instructions.
- Directing patients and maintaining schedule.
- Stocking operatories.
- Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
- Protecting patients and employees by adhering to infection-control policies and protocols.
- Contributing to the team effort by accomplishing related results as needed.
Records Tech/Registered Dental Assistant
Webb Family Orthodontics
09.2014 - 06.2018
- Efficiently conducted and managed full records for new patient exams, observations, and chair side procedures.
- Exposed and processed panoramic, cephalometric, intraoral images, and 3-D scans.
- Cross-trained to assist chairside, lab, and as treatment coordinator.
- Experienced on chair side tasks involving impressions, placing of appliances, brackets, Invisalign attachments, and adjustments including changing wires, o-ties, chain, etc.
- Sterilization of instruments and light cleaning.
- Lab duties including pouring, trimming, suctioning down essix and splint material.
- Trimming and buffing retainers.
- Front office scheduling and rescheduling of appointments, answering incoming calls, assisting as treatment coordinator.
Customer Service Supervisor
Wilson Air Center
08.2011 - 09.2014
- Successfully exceeded expectations from CSR to CSS with over 3 years experience in corporate aviation.
- Answering incoming calls, communicating through air to ground radios, as well as line to base radios.
- Creating/closing out invoicing for fuel tickets, oil, towing, hangar and tie down fees.
- Tracking flights and inputting data in various sites/systems such as FBO Manager, Passur, Flightbridge, Flightaware, etc.
- Running reports/assisting accounting, through gathering and organization of monthly inventory.
- Booking hotel rooms, limousines, taxis, aircraft maintenance, ordering catering, opening and closing rental contracts.
- Booking hotel rooms, limousines, taxis, aircraft maintenance, ordering catering, opening and closing rental contracts.
- Overseeing customer service representatives, training new employees, light cleaning, and ordering.
Education
EFDA -
The University of Tennessee Health Science Center
Memphis, TN03.2021
Skills
● Expanded Functions Certified
● Radiology Certified
● Nitrous Oxide Monitoring Certified
● Sealant Certified
● Coronal Polishing Certified
● CPR Certified
● Precise attention to detail
● Excellent understanding of dental procedures
● Compassionate and caring
● Excellent written and verbal communication skills
● Seasoned in fast paced environments
● Self motivated
Timeline
Expanded Functions Dental Assistant
PDOC
02.2022 - Current
Expanded Functions Dental Assistant
Doyle Family Dentistry
04.2020 - Current
Registered Dental Assistant
Winn Smiles
06.2018 - 04.2020
Records Tech/Registered Dental Assistant
Webb Family Orthodontics
09.2014 - 06.2018
Customer Service Supervisor
Wilson Air Center
08.2011 - 09.2014
EFDA -
The University of Tennessee Health Science Center
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