Tiffany Hart

Job Duties:
• Collected and managed patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations.
• Contacted doctor offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results.
• Escalated recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner.
• Understood and followed all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements.
• Always represented the organization professionally.
• Served as backup to Customer Service department for customer concerns, issues, complaints, or questions.
• Analyzed documentation required for billing services and ensured compliance to payer requirements.
• Collaborated with physician offices, Verus' sales and support staff to ensure timely receipt of documentation.
• Maintained and updated physician databases to ensure accurate delivery of billing documentation and communications with physician offices.

Competency, Skills and Abilities:

• Analytical and problem-solving skills with attention to detail
• Strong verbal and written communication
• Excellent customer service skills
• Proficient computer skills and knowledge of Microsoft Office
• Ability to prioritize and manage multiple tasks
• Reports To: Department Manager Approved by: Human Resources
• Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction

• Received incoming shipments, inspecting products for defects and damage.
• Ensured accuracy of order picking and packing to meet customer satisfaction standards.
• Operated material handling equipment to efficiently transport goods within fulfillment center.
• Trained new associates on safety protocols and operational procedures for optimal performance.
• Conducted regular inventory checks, identifying discrepancies and implementing corrective actions.
• Expedited order processing time with proficient use of warehouse management software and scanning equipment.
• Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
• Assisted in the implementation of process improvements that reduced handling time for shipments.
• Maintained cleanliness and organization of work areas to promote a safe working environment.
• Used tools like a forklift, pallet jack, hand truck, or panel cart to move items while maintaining high safety standards.
• Completing all required reports by entering information into the database consistently throughout the workday

SKILLS

• Organization
• Planning
• Time management
• Packing
• Stocking
• Labeling
• Scheduling
• Data entry
• Inventory management
• Equipment maintenance
• Basic mathematics
• Teamwork
• Dependability
• Flexibility
• Multitasking
• Work ethic
• Communication

• Cleaned interior and exterior with power sprayer, brushes, and other relevant equipment.
• Polished vehicle and dry exterior, windshields, windows, and mats.
• Gave customers excellent first impressions with consistently clean and maintained vehicle.
• Stayed compliant with governing regulations keeping detailed documentation, following state and local rules.
• Served customers successfully with fast response times, efficient deliveries, and pleasant experiences.
• Enhanced customer satisfaction with fast, knowledgeable transportation service.
• Verified level of supplies and requested new inventory to meet service levels.
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.

• Managed bookkeeping and scheduling for daily routine.
• Managed files and continuously updated and organized records.
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
• Fed and watered livestock, including cleaning and refilling watering troughs and grain bins.
• Promoted animal health with consistent feeding, watering and medication schedules.
• Maintained documentation detailing growth, feeding, and production data.
• Bred animals according to schedule, including managing insemination and assisting with births.
• Identified grade and ownership of livestock by marketing with tags.
• Protected animals from infestations by dipping, spraying or bathing in disinfectants and insecticides.