Tiffany Moody
Memphis
Summary
A Front Office Coordinator with a proven track record, excelling in customer service and office administration. Skilled in verifying insurance and presenting treatment plans, I foster a welcoming environment while effectively resolving conflicts and ensuring patient satisfaction. Adaptable and collaborative, I enhance team efficiency and patient experience.
Overview
15
15
years of professional experience
Work History
Dental Front Office Coordinator
Damron Dental Care
Bartlett
08.2017 - Current
- Schedule appointments and confirm upcoming appointments.
- Verify insurance and submit pre-treatment estimates.
- Collect payments and file insurance claims.
- Answer all incoming calls from patients, including calls regarding insurance coverage or billing inquiries.
- Present the patient's treatment plan and coinsurance costs.
- Actively engage with patients to help them feel welcome and at ease.
Front Desk Receptionist
Dental Practice of Cordova
03.2010 - 08.2017
- Scheduled appointments and confirmed upcoming appointments.
- In charge of patient check-in, made sure paperwork was properly filled out and all documents were signed.
- Verified insurance.
- Greeted each patient with a smile and warm welcome.
Education
Business Administration
DeVry University
Skills
- Customer service
- Office administration
- Team collaboration
- Adaptability and flexibility
- Conflict resolution
- Excellent communication
Timeline
Dental Front Office Coordinator
Damron Dental Care
08.2017 - Current
Front Desk Receptionist
Dental Practice of Cordova
03.2010 - 08.2017
Business Administration
DeVry University
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