Tim Green
Antioch
Summary
Results-driven professional with extensive experience in theater management and customer service. Known for strong problem-solving skills and effective team leadership, consistently improving operations and guest experiences.
Overview
9
9
years of professional experience
Work History
General Manager
AMC Theatres
Quincy
12.2022 - 07.2025
- Managed daily operations to ensure efficient theater performance.
- Enforced safety protocols to protect staff and patrons during operations.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Bar/F&B Manager
AMC Theatres
Antioch
11.2019 - 12.2022
- Supervised daily operations and ensured efficient workflow at the cinema.
- Managed inventory levels, ordering supplies as needed for smooth operations.
- Oversaw equipment maintenance and troubleshooting for operational readiness.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Analyzed market trends and competitor activity to inform business strategy.
- Managed inventory levels to meet demand without overstocking, reducing waste.
Crew/Crew Leader
AMC Theatres
Antioch
10.2017 - 11.2019
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Gained independent working skills and guided and mentored less experienced team members.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Displayed high standards for quality workmanship and routinely double-checked work.
Bagger
Publix
Brentwood
09.2016 - 09.2017
- Packed groceries efficiently for customer satisfaction at a leading supermarket.
- Assisted customers in locating merchandise and navigating the store layout.
- Ensured proper handling of fragile items while bagging groceries for customers.
- Followed store policies for bagging, including weight limits and product separation.
- Collected shopping carts from parking lot and returned to store.
- Bagged groceries for customers quickly and accurately.
Education
High School Diploma -
Antioch High School
Antioch, TN05-2019
Skills
- Budget management
- Inventory control
- Staff training
- Safety protocols
- Customer service
- Business development
- Performance analysis
- Team leadership
- Vendor negotiation
- Problem solving
- Conflict resolution
- Market growth
- Expense control
- Purchasing and planning
- Proficient in Microsoft Office
- Employee development
- Leadership
- Labor cost controls
- Customer relationship management
- First aid knowledge
- Safety protocol enforcement
- AED operation
- Crisis management
- CPR and AED
- Multitasking
Timeline
General Manager
AMC Theatres
12.2022 - 07.2025
Bar/F&B Manager
AMC Theatres
11.2019 - 12.2022
Crew/Crew Leader
AMC Theatres
10.2017 - 11.2019
Bagger
Publix
09.2016 - 09.2017
High School Diploma -
Antioch High School