Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timeka Franklin

Chattanooga

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Strategic professional in human resources management, known for high productivity and efficiency in task completion. Possess specialized skills in employee relations, compliance with labor laws, and talent acquisition strategies. Excel in communication, leadership, and problem-solving to enhance organizational effectiveness.

Overview

31
31
years of professional experience

Work History

Human Resource Coordinator II

PILGRIMS
Chattanooga
03.2023 - Current
  • Reviews and screens all new applications online and paper version
  • Track applicants progress from applicant to hired status
  • Schedules plant tours and interviews
  • Interview applicants, make conditional job offers, schedule pre-employment occupational health appointments, run pre-employment background checks
  • Verify new hire 1-9 documents during orientation
  • Process new hire paperwork and upload necessary documents into the system
  • Work closely with other departments; nursing staff, plant supervisors and managers
  • Customer Service, first point of contact

Salon Owner/Stylist

UPSCALE STYLES
Chattanooga
05.1994 - Current
  • Oversee activities directly related to providing services.
  • Direct and coordinate activities concerned with the production, pricing, sales, or distribution of products with vendors.
  • Coordinated marketing activities to increase customer base, orders beauty supplies.
  • Schedule client appointments.
  • Handles cash payments, balance budget.
  • Develops and creates new styles and techniques.

Substitute Teacher K-12

HAMILTON COUNTY SCHOOLS
Chattanooga
12.2018 - 02.2023
  • Followed lesson plans provided by the primary teacher to create a cohesive and consistent learning experience for students
  • Managed the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment
  • Adapted teaching methods to fit the needs of each individual student
  • Supervised students in and out of the classroom, including in the halls, on the playground and in the cafeteria
  • Provided in-class and at-home assignments based on the available lesson plan
  • For long-term substitutes: developed lesson plans and assignments consistent with the primary teacher's past lesson plans

Passenger Service Agent

DELTA GLOBAL SERVICES
Chattanooga
05.2011 - 11.2018
  • Responsible for providing customer service, ticketing and those activities related to boarding and deplaning passengers at the ticket counter, passenger gate or baggage areas
  • Completed activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers
  • Greeted and assists passengers with reservations, ticketing, and adjustments to itinerary
  • Coordinated with internal resources to ensure passenger information is processed and flights are dispatched on time

General Manager

Bojangles
Chattanooga
05.2006 - 05.2011
  • Leadership, with the team for excellent customer service and maintain high standards.
  • Managing daily operations, opening and closing the restaurant, ensuring proper food preparation and service.
  • And maintaining a clean and organized workspace.
  • Recruiting, hiring, training, and developing staff, including shift leaders and crew members.
  • Monitoring sales, expenses, and inventory to ensure profitability.
  • Ensuring a positive customer experience and addressing any complaints.
  • Overseeing the maintenance and upkeep of the restaurant.
  • Ensuring adherence to all local, state, and federal regulations.
  • Completing weekly reports, inventories, and other required documentation.

Education

Computer Science -

Knoxville College
Knoxville, TN
03.1991

High School Diploma -

Chattanooga High School
Chattanooga, TN

Skills

  • Outlook
  • Microsoft Word
  • Microsoft Excel
  • Google Docs
  • Google Sheet
  • Edison
  • Clerical
  • Customer Service
  • Management
  • SAP
  • Jobvite
  • True Diligence
  • Daily Physicals Spreadsheet
  • Applicant tracking
  • Interviewing techniques
  • Document verification
  • Onboarding processes
  • Customer relationship management
  • Vendor coordination
  • Problem solving
  • Time management
  • Human resources support
  • Employee orientation
  • Onboarding process
  • Exit interviews
  • Clerical oversight
  • Excellent communication

Timeline

Human Resource Coordinator II

PILGRIMS
03.2023 - Current

Substitute Teacher K-12

HAMILTON COUNTY SCHOOLS
12.2018 - 02.2023

Passenger Service Agent

DELTA GLOBAL SERVICES
05.2011 - 11.2018

General Manager

Bojangles
05.2006 - 05.2011

Salon Owner/Stylist

UPSCALE STYLES
05.1994 - Current

Computer Science -

Knoxville College

High School Diploma -

Chattanooga High School
Timeka Franklin