Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Timothy Bussey

Nashville

Summary

Methodical Systems administrator with five years of experience in supporting technology environments. Resourceful in managing system infrastructure and optimizing user support. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Systems Administrator

Sandler Systems Inc.
07.2023 - Current
  • Specialized in targeted User Acceptance Testing, meticulously documenting system errors and efficiently raising IT tickets for resolution.
  • Proficient in reviewing Developer release notes and configuration documents, providing stakeholders with comprehensive new release information through technical documentation and video-based training.
  • Investigated and successfully resolved complex support requests originating from the help desk team, showcasing an ability to tackle intricate technical challenges.
  • Adept at managing Learning Management System (LMS) projects with an internal team and stakeholders, ensuring seamless collaboration and project success.
  • Conducted thorough testing of LMS functionality and features, integrating new training programs by leveraging archived information to enhance overall learning experiences.

LMS Administrator

Learning Alliance Corporation
05.2019 - 07.2023
  • Proficient in coordinating and managing Learning Management System (LMS) projects from conception to completion skilled at defining project scope, timelines, and deliverables.
  • Strong communication skills, both written and verbal, with the ability to convey technical information in a clear and understandable manner.
  • Adept at content management within the LMS, including organizing, updating, and maintaining learning materials skilled in collaborating with subject matter experts to ensure accurate and engaging content.
  • Proven expertise in diagnosing and resolving technical issues related to LMS platforms promptly.
  • Proficient in system monitoring, backup, and recovery procedures to ensure data integrity and system reliability.

Inventory Control Manager

Walmart Distribution Center
03.2012 - 07.2019


  • Implemented a rigorous cycle counting system, resulting in a 20% reduction in inventory discrepancies.
  • Streamlined inventory control processes, reducing lead times and enhanced overall operational efficiency.
  • Facilitated regular training sessions for warehouse staff, ensuring alignment with inventory control best practices.
  • Ensured compliance with companies regulations and standards, leading to successful audits.
  • Conducted regular vendor product QA audits, to ensure safety compliance on deliveries.

Education

Bachelor of Science - Business Administration And Management

Brandman University
Irvine, CA

Certified IT Profressional - Information Technology

Learning Alliance Corporation
Tampa, FL
07.2023

Skills

  • System configuration
  • Technical troubleshooting
  • Software Systems Administration
  • MIcrosoft 365 and Google Suite

Certification


CompTIA A+ Certification

October 2023



Timeline

Systems Administrator

Sandler Systems Inc.
07.2023 - Current

LMS Administrator

Learning Alliance Corporation
05.2019 - 07.2023

Inventory Control Manager

Walmart Distribution Center
03.2012 - 07.2019

Bachelor of Science - Business Administration And Management

Brandman University

Certified IT Profressional - Information Technology

Learning Alliance Corporation

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Timothy Bussey