Timothy Finnie
Memphis
Summary
Dynamic Operations Manager with a proven track record in process improvement, team building, and customer satisfaction. Expertise in maximizing productivity and enhancing operational efficiency.
Overview
20
20
years of professional experience
Work History
Operations Manager
SIMOS Insourcing Solutions Corp.
Memphis
04.2007 - Current
- Managed daily operations to ensure efficient workflow and timely completion of tasks.
- Trained new staff on operational procedures and company policies for seamless integration.
- Conducted regular audits of processes to identify areas for improvement and compliance.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
Clerk
Williams Sonoma Inc
Olive Branch
10.2005 - 04.2007
- Received and inspected incoming shipments for quality and accuracy.
- Collaborated with team members to streamline shipping and receiving processes.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Education
Some College (No Degree) - Business Administration
Fresno City College
Fresno, CASkills
- Process improvement and workflow optimization
- Team building and training
- Operational auditing
- Customer relationship management
Timeline
Operations Manager
SIMOS Insourcing Solutions Corp.
04.2007 - Current
Clerk
Williams Sonoma Inc
10.2005 - 04.2007
Some College (No Degree) - Business Administration
Fresno City College
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