Timothy Neal
Dayton,TN
Summary
Experienced Field Technician with a strong focus on communication and teamwork. Proven ability to conduct on-site repairs, train new technicians, and implement safety protocols to enhance service quality.
Overview
34
34
years of professional experience
Work History
Field Tech 5.5
Charter Spectrum
12.2007 - Current
- Conducted on-site installations and repairs of cable and internet services.
- Diagnosed and resolved technical issues to ensure optimal customer satisfaction.
- Collaborated with team members to improve service delivery efficiency.
- Trained new technicians on equipment usage and troubleshooting procedures.
- Implemented safety protocols to maintain compliance during field operations.
- Managed inventory of tools and equipment, ensuring readiness for service calls.
- Monitored service quality metrics, identifying areas for process improvement.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Laborer Operator
La-z-boy Inc, Dayton
06.1992 - 12.2007
- Operated machinery to assemble furniture components efficiently and safely.
- Conducted quality inspections to ensure product standards met specifications.
- Maintained clean and organized work areas to promote safety and efficiency.
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new employees on equipment operation and safety protocols.
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Education
High School Diploma -
Rhea County High School
Evensville, TN05.1991
Skills
- Good Computer Skills
- Good Communicator
- Comfortable with Technology
- Strong believer that team work drives success
Timeline
Field Tech 5.5
Charter Spectrum
12.2007 - Current
Laborer Operator
La-z-boy Inc, Dayton
06.1992 - 12.2007
High School Diploma -
Rhea County High School