Timothy Neal
Dayton,TN
Summary
Experienced Field Technician with a strong focus on communication and teamwork. Proven ability to conduct on-site repairs, train new technicians, and implement safety protocols to enhance service quality.
Overview
34
34
years of professional experience
Work History
Field Tech 5.5
Charter Spectrum
1235 King St SE, Cleveland, TN 37323
12.2007 - Current
- Conducted on-site installations and repairs of cable and internet services.
- Diagnosed and resolved technical issues to ensure optimal customer satisfaction.
- Collaborated with team members to improve service delivery efficiency.
- Trained new technicians on equipment usage and troubleshooting procedures.
- Implemented safety protocols to maintain compliance during field operations.
- Managed inventory of tools and equipment, ensuring readiness for service calls.
- Monitored service quality metrics, identifying areas for process improvement.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Laborer Operator
La-z-boy Inc, Dayton
Dayton, TN
06.1992 - 12.2007
- Operated machinery to assemble furniture components efficiently and safely.
- Conducted quality inspections to ensure product standards met specifications.
- Maintained clean and organized work areas to promote safety and efficiency.
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new employees on equipment operation and safety protocols.
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Education
High School Diploma -
Rhea County High School
Evensville, TN05.1991
Skills
- Good Computer Skills
- Good Communicator
- Comfortable with Technology
- Strong believer that team work drives success
Timeline
Field Tech 5.5
Charter Spectrum
12.2007 - Current
Laborer Operator
La-z-boy Inc, Dayton
06.1992 - 12.2007
High School Diploma -
Rhea County High School