Dynamic Operations Manager with a proven track record at Signature Home & Landscape, excelling in strategic planning and team leadership. Expert in optimizing project execution and enhancing customer satisfaction through effective communication and problem-solving. Committed to maintaining compliance and delivering high-quality results in landscaping operations.
Overview
13
13
years of professional experience
Work History
Operations Manager
Signature Home & Landscape
05.2022 - Current
Manage and coordinate landscaping crews, ensuring they are working efficiently and safely. This includes delegating tasks and ensuring the team has the right tools and resources.
Planning and overseeing landscaping projects, such as design implementation, maintenance schedules, or new installations for clients.
Manage the financial aspects of landscaping operations, including budget planning, purchasing equipment, and tracking expenses.
Ensure customer satisfaction by addressing concerns, providing updates, and ensuring work meets quality standards and deadlines
Ensure that the team follows safety regulations, environmental standards, and any local regulations related to. landscaping work.
Monitor the quality of the landscaping work being done and ensuring it meets company standards and client expectations.
Crew Leader
Legendary Lawn Care
05.2013 - 05.2022
Ensured that the team followed safety protocols, performed tasks efficiently, and maintained quality work.
Coordinated daily tasks, ensuring that the work is completed on time and within budget, and meeting client specifications.
Helped plan landscaping projects such as mowing, trimming, planting, mulching, or installing hardscapes like patios or walkways.
Communicated with clients to understand their needs, provide updates, and address any concerns about the work being done.
Often trained new workers, providing guidance on proper landscaping techniques and equipment use.
Managed equipment and ensure that the landscaping equipment is properly maintained and ready for use.
Material Handler
FedEx
07.2012 - 05.2013
Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Education
No Degree -
Dyersburg State
Dyersburg, TN
High School Diploma -
Arlington High School
Arlington, TN
05-2011
Skills
Problem-solving
Team leadership
Operations management
Customer service
Decision-making
Employee motivation
Customer relationship management
Client relationships
Strategic planning
Planning and implementation
Maintaining compliance
Goal setting
Timeline
Operations Manager
Signature Home & Landscape
05.2022 - Current
Crew Leader
Legendary Lawn Care
05.2013 - 05.2022
Material Handler
FedEx
07.2012 - 05.2013
No Degree -
Dyersburg State
High School Diploma -
Arlington High School
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