Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tina Boane

Columbia

Summary

Dedicated office manager with over 20 years of experience in enhancing workplace efficiency. Proven track record in managing daily operations, implementing effective procedures, and maintaining impeccable organization. Committed to delivering high-quality administrative support and fostering positive client relationships.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Floyd & Floyd Contractors
Columbia
11.2023 - 09.2025

Prepared and organized project documents and reports.

  • Supported the billing process by processing invoices and expense reports accurately.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Maintained organized filing systems for quick access to important project information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Assisted with daily administrative tasks to support seamless office operations.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Coordinated mailings by sorting and preparing packages for efficient shipping via courier or postal service.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Developed and maintained filing systems for confidential documents and records.

Office Manager

Rippey Auto Parts
Columbia
10.2002 - 09.2023
  • Managed daily office operations and coordinated administrative tasks.
  • Scheduled appointments and maintained calendars for executive staff members.
  • Implemented office procedures to improve communication and efficiency among teams.
  • Assisted in budgeting and tracking financials for departmental expenses, contributing to fiscal oversight.
  • Ensured compliance with safety regulations and maintained a clean work environment.
  • Maintained organized filing system for records and correspondence to ensure easy access and retrieval.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy in accounts receivable and payable, supporting financial integrity.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to oversee inventory and vendor services.
  • Developed and implemented office policies and procedures.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Provided administrative support to management team.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Coordinated meetings, travel arrangements.
  • Maintained confidential records relating to personnel matters.
  • Resolved customer complaints or answered customers' questions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Pharmacy Technician

CVS Pharmacy
Columbia
10.1998 - 08.2002
  • Processed and filled prescriptions accurately for diverse customer needs.
  • Supported pharmacists by verifying medication orders and ensuring accuracy of patient profiles.
  • Maintained inventory levels by restocking shelves and monitoring supplies.
  • Operated pharmacy software to manage prescriptions and patient records.
  • Ensured compliance with safety regulations and pharmacy policies consistently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Collaborated with peers, technicians, and pharmacists to efficiently prioritize and complete prescription orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Organized and maintained filing system for prescriptions to ensure easy access and retrieval.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Addressed and resolved customer complaints promptly, ensuring a positive shopping experience.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Processed customer payments and credit card transactions.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
  • Flagged potential side effects and allergies to prescribed medications for patients.
  • Provided education materials about medications to patients upon request.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.

Back Door Receiver

Albertsons Grocery Store
Columbia
07.1998 - 08.2002
  • Completed day-to-day duties accurately and efficiently.
  • Received and inspected incoming shipments for quality and accuracy.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Processed returns and exchanges according to store policies and procedures.
  • Operated equipment such as forklifts to move products safely within the store.
  • Assisted in unloading trucks and stocking shelves with received merchandise.
  • Placed merchandise in designated areas, tagged items, and secured larger pieces for safety.
  • Processed returns to vendors and maintained accurate records of all returned items.
  • Utilized RF scanner to accurately record item locations in the warehouse database system.
  • Monitored merchandise received and shipped from facility in computer system.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Communicated with suppliers regarding discrepancies or issues with shipments.
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cashier, Office Clerk, Pharmacy Technician

Bi-Lo Grocery Store
Columbia
02.1984 - 06.1998
  • Processed customer transactions accurately and efficiently at a busy retail location.
  • Organized and maintained checkout area to enhance customer experience and operational efficiency.
  • Assisted customers with product inquiries and provided helpful recommendations.
  • Managed cash register operations, including balancing drawers at the end of shifts.
  • Processed customer returns and exchanges in accordance with company policies, ensuring customer satisfaction.
  • Processed and filled prescriptions accurately for diverse customer needs.
  • Assisted pharmacists in verifying medication orders and patient profiles.
  • Monitored and enforced safety regulations and pharmacy policies to maintain a secure environment for customers and staff.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.

Education

GED -

Not Listed
Columbia, TN
02-2006

Skills

  • Office management
  • Calendar scheduling
  • Document preparation
  • Invoice processing
  • Data entry
  • Documentation and recordkeeping
  • Filing systems
  • Quickbooks
  • Microsoft Office
  • Accounting support
  • Customer service

Certification

Notary License Agent 07/2023

Timeline

Administrative Assistant

Floyd & Floyd Contractors
11.2023 - 09.2025

Office Manager

Rippey Auto Parts
10.2002 - 09.2023

Pharmacy Technician

CVS Pharmacy
10.1998 - 08.2002

Back Door Receiver

Albertsons Grocery Store
07.1998 - 08.2002

Cashier, Office Clerk, Pharmacy Technician

Bi-Lo Grocery Store
02.1984 - 06.1998

GED -

Not Listed
Tina Boane