Tina Kromoff
Jonesborough
Summary
Dedicated professional with expertise in customer service, adept at multitasking and managing time effectively. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Caregiver
Jonesborough
2021 - Current
- Enhanced patient outlook and daily living through compassionate care.
- Supported bathing, dressing, and personal care needs with dedication.
- Assisted spouse with daily activities to promote independence.
Operations Manager
First Citizens Bank
Johnson City
11.2012 - 10.2021
- Managed daily operations ensuring compliance with banking regulations.
- Coordinated cross-departmental projects to improve operational efficiency.
- Developed and maintained strong relationships with clients and stakeholders.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
Caregiver
Caregiver
Jonesborough
2010 - 2012
- Delivered care to husband
- Followed care plan and directions to administer medications.
Branch Operations Supervisor
Regions Bank
Johnson City
2003 - 2010
- Supervised daily operations to ensure compliance with banking policies.
- Streamlined processes to improve transaction efficiency and accuracy.
- Coordinated with other departments to enhance branch performance.
- Provided training and guidance to staff on operational procedures and policies.
Education
Bachelor of Science - Business Management
Fairmont State University
Fairmont, WV05-2005
Timeline
Operations Manager
First Citizens Bank
11.2012 - 10.2021
Caregiver
Caregiver
2021 - Current
Caregiver
Caregiver
2010 - 2012
Branch Operations Supervisor
Regions Bank
2003 - 2010
Bachelor of Science - Business Management
Fairmont State University