Dedicated Direct Support Professional skilled in independent living training, behavior management, and client engagement. Committed to enhancing clients' quality of life through tailored support and compassionate care.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
RHA Health Services LLC
Springfield
07.2025 - Current
Supported individuals in developing independent living skills through tailored training and encouragement.
Engaged clients in recreational activities to enhance social skills and promote community involvement.
Assisted individuals with personal hygiene routines, ensuring dignity and comfort during care.
Documented care activities and client progress accurately to maintain compliance with regulations.
Trained new staff on best practices for direct support and client engagement techniques.
Implemented behavior management strategies to promote positive interactions and reduce incidents.
Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Warehouse Manager
Christmas Done Bright
Springfield
05.2023 - 07.2025
Implemented effective inventory management practices to enhance accuracy and reduce discrepancies.
Developed training programs for warehouse staff to improve operational efficiency and safety compliance.
Streamlined logistics coordination processes to expedite order fulfillment and delivery timelines.
Optimized warehouse layout to enhance workflow and accommodate high volume traffic zones.
Monitored and adjusted budget oversight to control operational costs and maximize profitability.
Led team meetings to discuss performance metrics and identify areas for process improvement.
Trained staff on the use of warehouse management systems to improve data accuracy and tracking.
Managed inventory levels to ensure adequate stock while minimizing excess and obsolescence.
Generated warehouse shipping documents, packing lists and invoices.
Ensured that all orders were accurately fulfilled in a timely manner.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.